Author - Elise Dopson

To say ecommerce has boomed would be an understatement. Global online sales are predicted to total $5.4 trillion in 2022. Consumers in the US alone...

It’s no secret that the logistics industry is in despair. The availability of warehouse space was just 5.6%. That’s an all-time low and dramatic fall...

Dropshipping is a profitable business model for new entrepreneurs to make money on the side. It isn’t free to start a dropshipping business (there...

Social media platforms are pushing brands to pay to reach their audiences. A surge of new businesses also means increased competition. As a result...

Customer retention rate is the percentage of people who make several orders from your online store. These people are your loyal fans, generating 44%...

A retail store earning over $1 million in profit each year. Sounds great, doesn’t it? But if you scratch the surface and learn that the business...

Think about the things retailers compete most on: price, quality, and enough inventory to meet demand. A business’s ability to compete on those...

Long gone are the days of customers needing to enter their chip and pin details to complete an in-store transaction. There are a variety of payment...

The online shopping experience has changed. Customers no longer discover a product and visit a retailer’s website to purchase. Social media is...

For small businesses, beyond tackling advertising and getting a marketing strategy together, figuring out how to get free publicity is another...

Inventory is the lifeblood of any retail store. With units in stock, you have products ready to sell and make a profit. …If only it was that easy...

As frustrating as it can be to give customers their money back, returns are inevitable. Products fail to hit the mark for many reasons, eventually...

Multi-channel retail is the process of selling products across multiple channels. For example, a multi-channel retailer might have its products...

Selling products online is tricky. Potential customers can’t touch, smell, or see the item in the flesh. Instead, they rely on copy—the text...

For many businesses—especially high-growth merchants—the act of capturing, tracking, and fulfilling orders across two or more sales channels is...

Love it or hate it, social media has been one of the most impactful inventions of our generation. Around 48% of the world’s population is active on...

At some point in your business journey, you will likely find yourself needing more capital. Whether it’s to accelerate growth or to cover a seasonal...

As we watch the world of ecommerce continue to change dramatically, headless commerce is becoming an increasingly popular setup for brands.  And it...

You’re losing money. We haven’t even met, yet I know this because the data supports it; that each and every day you sell online you’re losing...

As your company enters a high-growth phase, it’s vital to focus on what you’re delivering to your customers—both metaphorically and literally. Unless...

Illustration by Diego Blanco Of all the shopping channels available to customers, mobile commerce is taking the lead. Retail commerce sales are...