For this week’s blog post, we wanted to share the latest episode of one of our favorite podcasts, eCommerce Fastlane! This podcast is...
Shopify Ecosystem
Abandon Cart emails. You know they’re important for your business (right? right). The average shopping abandon rate is a whopping 88%, and Abandon...
This playbook helps you identify and sync your Top 20% of customers to your marketing platforms, so you can easily send them messages and nurture...
The privacy update on iOS 15 is a huge change that’s caused marketers to scramble. This is nothing new. Much like we adapted with GDPR, we’ll adapt...
A collection of Rules, Tags and Views to manage Instagram in Gorgias, based on real customer examples of how they manage their help desk. Instagram...
As a business, it’s not enough to say you want to combat fraud. You have to actually do something about it before it happens. That’s one of the...
Ecommerce is on the move. Online shopping broke records last year as consumers of products across all industries were forced to stay at home. In...
There’s a secret to very good marketing. It’s a thread that combines all exceptional marketing campaigns, from pureblooded email marketing through to...
by Klevu on Sep 16 2021 This week’s Partner Spotlight series features Overdose, since its incorporation in 2016, the company has grown out a...
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Evan Hopkins from Outdoorsy to...
The first question on your mind is probably “what exactly is a customer empathy map?”, and rightly so. At its core, a customer empathy map is a...
Since the inception of Route, we’ve been on the hunt to find a way to fully realize the revolution of ecommerce. Rumblings of innovation have gripped...
Reading Time: 3 minutes As many of us know, Labor Day doesn’t just mark the end of summer—it also marks the beginning of the biggest shopping season...
With hope of a less stressful holiday season, consumers have shopping on their minds. In fact, according to a webinar from Digital Commerce 360, 26%...
The role of ratings and reviews in the customer journey, according to research of more than 6,000 shoppers in the UK. Reviews have never been more...
The Snow Agency Daniel Monte, Head of SMS & Email Marketing As more brands look to target customers on the move and it takes a multitude of...
About Thinx Thinx is a fast-growing underwear and activewear brand focused on breaking the period taboo. They offer women hygienic period-absorbing...
1) Allow Customer Reviews The first way to create social proof around your brand and business is to use your existing customers to create customer...
With influencer marketing maintaining its position as one of the most effective marketing strategies, it’s important for brands to prioritize...
With digital transformation becoming the new normal, businesses across the globe are trying to jump on the digital marketing bandwagon. If you are...
The year 2020 was a lot of things—unpredictable, wild, fluctuating, and chaotic. The coronavirus pandemic induced a lot of behavior shifts in every...
