Episode 2: Learn How To Provide Faster And More Convenient Customer Service

Welcome to Episode 2. As you grow your Shopify store, have you ever struggled with how to improve the customer service experience you deliver?  Getting a little overwhelmed by an influx of repetitive requests? …if so, this episode is for you. You’ll learn about how to provide a unified support experience across all your channels (email, chat & facebook), and how to use automation to automatically respond to common support requests. It’s time to level-up your knowledge on how to provide great customer support at scale.

Links and resources mentioned in this episode


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About the author

Steve Hutt

Obsessed with ecommerce, entrepreneurship, and Shopify. If you have the desire to learn and implement what's working today for Shopify brands, I'm excited you're here! This industry blog and podcast is my digital brain where my guests and I share cutting-edge marketing strategy, must have Shopify apps, and marketing platforms that will help you grow and scale. To do this, I'm on the Merchant Success Team at Shopify Plus and host of the eCommerce Fastlane Podcast.