Episode 30: Give Your Shopify Thank You Page A Superpower Of Revenue And Retention

EP30 ReConvert

On today’s episode, I’m chatting with Ruth Even Haim, the Co-founder of ReConvert. It’s an interesting (and dare I say, an exciting innovation) in what used to be a boring thank you page. It’s really cool what they’re doing to improve the customer experience and customer lifetime value through the Shopify thank you page.

What You Will Learn Today…

Most stores try to re-engage customers with email, social media, push and SMS messages, but the open and click rates are going down. However, your store’s thank you page gives you the perfect retention boosting opportunity. Not only that, customers will visit the order status page a few more times when receiving default notifications from your store; like shipping updates to their email.

By optimizing your thank you page for conversions, you will re-engage customers who just completed a purchase with your store, and catch them when they are most likely to buy again, in the near future, or to comply with other requests.

Links And Resources Mentioned In This Episode

The Golden Nuggets

The ecommerce retention process actually starts as soon as a customer completes his first purchase.Click To Tweet
There’s so much potential in offering an amazing customer experience, increased revenue, and lifetime loyalty by implementing and testing conversion widgets through ReConvert.Click To Tweet

Thank You For Listening

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About the author

Steve Hutt

Steve has entrepreneurship in his DNA. In the early days of online commerce, he achieved Power Seller status at eBay, which then propelled him to become a founding partner of VisionPros.com, a contact lens, and eyewear retailer. After a successful exit from his startup, he embarked on his next journey into agency work in e-commerce and digital strategy.

Currently, Steve is part of the Merchant Success Team at Shopify Plus, where he is a Strategic Advisor helping brands continue to grow and scale with the Shopify Commerce Platform.

To maintain a competitive edge and life of learning mantra, Steve also hosts and produces a top-rated weekly podcast show, eCommerce Fastlane, where he interviews Shopify partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, to help Shopify brands build and scale lifetime customer loyalty.