Every summer, we gather our community in New York for a uniquely Nordic celebration. This year, instead of our usual Midsummer festivities, we brought a true Swedish end-of-summer tradition: a Kräftskiva, or a crayfish party, to celebrate New York.
The night was everything a Kräftskiva should be: spirited toasts, seasonal dishes, and plenty of lively conversation. But alongside the Nordic fun, we also brought the industry’s most innovative together to tackle some of the hottest topics shaping the industry right now.
Moderated by ecommerce thought leader Rick Watson (CEO & Founder, RMW Commerce), our two panels featured:
AI, Apps & Insights: How Credo Beauty Scales Personalization
- Rebecca Armstrong, Director of Ecommerce at Credo Beauty
- Nancy Alligood, Senior Customer Success Manager at Nosto
- Jon Knott, Director, Ecosystem Partnerships at Tapcart
Insights into Credo Beauty’s 200+ customer segments, how their app has generated over $1.2M, and more.
Retention In Motion: Lessons in Loyalty from DVF
- Claudia Goncalves, VP of Ecommerce at DVF
- Gina Potenza, Platform Lead, Partner Program & Strategy at Klaviyo
- Mitch Gallant, Vice President of Sales at Domaine
A behind-the-scenes look at DVF’s tactics for loyalty and building retention strategies through brand stickiness into Q4 and beyond.
Want to see what you missed out on?
Watch our recap video below!
Plus, keep an eye out. We’re going to be sharing the full panels on our webinar page soon.
Brought to you by:
Klaviyo: The CRM for consumer brands combining email marketing and SMS with an embedded CDP to unify data for personalised, scalable customer engagement.
Domaine: The world’s leading global Shopify design and development practice, specializing in helping brands create, build, and grow their businesses on Shopify.
Tapcart: Empowers marketers, ecommerce leaders, and technical teams come together to build, manage, and optimize mobile shopping apps for brands that run on Shopify.
Orita: An AI customer segmentation platform that helps direct-to-consumer (DTC) brands maximize revenue from their customer lists by identifying high-intent customers for email, SMS, and direct mail campaigns
Signifyd: Fight ecommerce fraud & abuse with automated decisions backed by 20K+ behavioral signals.
Gorgias: An AI-powered customer support platform for e-commerce businesses, integrating all customer communication channels (email, social media, SMS) into a single helpdesk
Yottaa: Your all-in-one site speed solution, giving you everything you need to stay fast, reduce friction, and convert more visitors.
