It’s the most wonderful time of year for many businesses—and the most overwhelming. As sales and vacation time usage spike during the holiday season, so do customer service inquiries. If your business isn’t prepared to meet holiday support needs...
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It shouldn’t take a pandemic for people to see the benefits of taking care of themselves and their bodies. And while this era is in part defined by...
Ecommerce is abuzz with all things customer retention and customer lifetime value (LTV). Why? In a word: Profit. In ten words, two acronyms, and one...
When you’re looking to develop a new product, there are often several pieces that need to fall into place before you can make it officially available...
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Phil Irvine. Phil is the VP of...
The past few years have demanded unprecedented change as consumer needs rapidly evolved. Supply chains weakened, and marketing campaigns were...
Data backup software is a type of application used by companies and individuals to make copying, saving, and restoring their data easy and automatic...
Have you prepared for the biggest shopping season of the year — Black Friday and Cyber Monday (BFCM)? Traditionally, Black Friday was for brick...
Halloween, one of the last occasions before we go into full Holiday mode. Whilst you may be busy planning for BFCM, it’s important not to overlook...
When we first launched Segments by Tresl, we had nothing more than a few time-series charts and an RFM model, along with our foolish dreams of...
There’s a reason so many leading brands are betting their dollars on influencer marketing. In the last decade or so, influencers have helped brands...
Setting up an effective support process is crucial to every app developer’s success, and it’s critical that you get it right—especially in...
When thinking about inbound marketing and forming a digital marketing strategy, two words often come to mind: company blog. Simply put, launching an...
We’ve rounded up the best-rated products from our outstanding PowerReviews customers. This gift guide is filled with all of the best Top-Rated, Five...
Email marketing has come a long way. Since the first unsolicited mass marketing email was sent in 1978, email marketing and the strategy behind it...
There are millions of ways to start a business and limitless ideas of what you could sell, create, or teach others. Figuring out what kind of...
For many of us, it’s commonplace to feel stressed at work. We have sleepless nights agonizing over deadlines, we put in more hours to make sure we’re...
The demand for consumer technology is higher than ever. The pandemic forced millions into remote work and caused countless others to try a new piece...
It’s been a wild couple of years for eCommerce. The pandemic accelerated the trend toward online shopping and brands of all sizes had to pivot...
Social media is no longer just for individuals to stay connected with friends across borders; brands use it to promote and launch their products...
Sustainability goes beyond sourcing materials MATE is a new breed of leisurewear taking folks by storm. Love comfy and cozy while treating the earth...
