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This growing commerce glossary breaks down the terms and industry buzzwords that commerce experts and business leaders need to know in 2021.
Looking for the text-only lexicon? Here it is.
3PL fulfilment

Agile CMS

A/B testing
API-first
Best-of-breed solutions

Build-a-box
Buy now pay later (BNPL)

BODFS

BOPIS

BORIS

BOSS

Cart abandonment rate

Checkout experience
CIAM

Cloud-native

Composable commerce

Conditional logic

Content management system (CMS)

Conversion rate optimization

CPQ

Cross selling
Customer lifetime value (CLV)

Digital experience platform (DXP)

Digital wallet

Direct-to-consumer

Dunning management

Ecommerce tech stack
Fraud management
Headless commerce

MACH architecture

Micropayments
Microservices
Mobile optimization

Modular commerce

Omnichannel commerce
Order management system (OMS)
Payment card industry (PCI) compliance

Payment gateway

Personalization

Point of sale transaction
Product information management (PIM)
ROPIS

Subscription

Third-party payment processor

Upselling












