Gem Team is a secure, all in one B2B communication platform that protects business, data and reputation with next generation messaging infrastructure. It replaces fragmented and insecure tools with a single Corporate Messenger that covers messaging, collaboration and task management. The platform is built for mission critical use, combines strict security standards with a modern user experience and adapts to the regulatory requirements of the GCC, including Qatar. Enterprises with remote employees, sensitive data and high compliance demands gain a reliable, sovereign and intelligent foundation for their daily communication.

Unified communication in one Corporate Messenger

Gem Team addresses the problem of fragmented and insecure B2B communication platforms with a unified and secure Corporate Messenger. All key channels are integrated into one application, including chat, voice, video, file sharing and real time collaboration. Teams can create dedicated channels for projects, departments or external partners and keep all related information inside a single environment.

Video conferencing in Gem Team supports up to 300 participants, with screen sharing, call recording and moderation tools that help manage large meetings and briefings. Smart messaging features such as real time status, message editing and delivery confirmation keep communication clear and actionable. The user experience is modern and familiar, with an interface similar to popular tools like WhatsApp and Telegram, which reduces onboarding time for employees.

Security first approach and data sovereignty

Security and data protection are at the core of Gem Team. The business messenger is designed around maximum data sovereignty, giving organizations control over which data can be accessed, where it is stored and when it is deleted. Data can be automatically removed from servers and end devices after a defined period, aligning communication with internal retention policies.

Gem Team follows the principles of data protection and data avoidance and is ISO 27001 compliant. The Corporate Messenger only accesses data that is necessary for the provision of the service, while metadata is anonymized and avoided whenever possible. Strong encryption covers all layers of the system, including encrypted transport, encrypted metadata, encrypted messages and encrypted storage.

The platform is built for mission critical communication and uses fail safe cluster servers with comprehensive backup concepts. Data centers are certified according to Uptime Institute Tier III facility and management standards, which supports resilience and operational continuity. Together, the data protection and data security concept of Gem Team provides absolute data sovereignty with maximum reliability.

Security first architecture and deployment options

Gem Team supports both on premise deployment and secure cloud hosting, which allows organizations to decide how data is stored and governed. Data can be hosted locally and kept outside the reach of hostile surveillance regimes, which is a key requirement for many state and regulated entities. Hosting models range from Qatari cloud to fully on premise installations.

The platform uses a modern security stack that includes TLS 1.3 for transport layer encryption, optional metadata shredding and IP masking, granular access controls and detailed audit trails. Air gap deployment capability makes it possible to run Gem Team in restricted zones where external connectivity is limited or tightly controlled. The solution is adaptable to country specific regulations across the GCC, including frameworks like ISO, GDPR and Qatar’s CRA.

What sets Gem Team apart from mainstream messengers

Gem Team positions itself as a Corporate Messenger that complements or replaces tools such as Microsoft Teams, Slack and Google Chat in scenarios where sovereignty and reliability are critical. While those services rely on public cloud only, Gem Team offers on premise and localized cloud options that align with national and sector specific regulations.

In terms of features, Gem Team provides organization profiles, voice calls, voice messages and video calls in one business messenger. The platform supports large video meetings with around 300 participants, meeting recording, unlimited message history and unlimited file storage. Support is available 24/7, depending on the package option.

By contrast, popular tools often limit meeting size, restrict recording to higher price tiers, cap storage or require additional payment for extended support. For organizations that cannot accept these limitations, a sovereign secure B2B communication platform like Gem Team offers a clear alternative.

Company wide and fail safe communication

Gem Team focuses on company wide, fail safe communication in several specific scenarios. For mobile and remote employees, Microsoft Teams and Slack do not fully cover all use cases. The intuitive and powerful Business Messenger of Gem Team increases productivity for field teams by bringing their communication and collaboration workflows into one place.

The platform also plays a role in cybersecurity readiness. Hacker attacks and outages of American cloud services occur regularly. A fail safe Corporate Messenger such as Gem Team can act as a backup solution and ensure that organizations remain able to operate during incidents. For emergency and crisis communication, companies and authorities require special alerting and geolocation functions to coordinate and manage critical situations quickly. Gem Team is built to meet these requirements.

Data sovereignty is another central area. Microsoft Teams and Slack cannot fully prevent access to data by US authorities and cannot guarantee that data stays exclusively within national territory. Gem Team offers hosting models that deliver absolute data sovereignty, from Qatari cloud to on premise deployment. For C level communication and research and development, Microsoft Teams is not sufficient in terms of encryption and sensitive data protection, while Gem Team provides strong encryption and security policies for complete control, monitoring and deletion of data.

Transparent and secure development lifecycle

The Gem Team product is developed according to Secure Software Development Lifecycle (SSDLC) principles that embed security at every stage, from design to deployment. Code security during development is supported through SAST, DAST, dependency scanning and secret scanners. This combination reduces the risk of vulnerabilities entering production.

Manual and automated security testing includes penetration testing as well as testing for IDOR and broken access control. Access control and CI or CD security rely on strict repository and pipeline access controls, secured CI or CD pipelines and infrastructure as code security practices. Development transparency and auditing are reinforced by audit logs, change tracking, regular internal architecture reviews, vulnerability reviews and security champions inside the team.

Gem Team is prepared for certifications such as ISO 27001 and maintains a comprehensive security policy and secure coding guidelines. This structured and transparent process underpins the security first promise of the Corporate Messenger and supports procurement requirements in regulated sectors.

AI expertise integrated with secure communication

Beyond messaging, Gem Team’s team possesses strong expertise in applied AI and builds secure, intelligent communication tools for enterprise and government clients. The platform and related solutions can run LLM and ML infrastructure on premise or in cloud environments, with tuned inference performance for practical workloads.

Embedded and standalone AI assistants are available. Smart assistants inside chat provide contextual help, automation and information retrieval, turning the Corporate Messenger into an intelligent workspace. Standalone assistants support enterprise knowledge management, customer support and internal operations.

The team develops multi agent systems, including complex hierarchical agent orchestration, or swarms, for distributed reasoning, planning and task execution. Advanced Retrieval Augmented Generation (RAG) pipelines and RAG based assistants work with different data formats. Customization and fine tuning of BERT like models and LLMs are part of the offering, together with prompt engineering, dataset curation and evaluation.

End to end AI product development covers design, development and support of full featured AI products, with expertise in AI governance, model evaluation and integration with secure infrastructure. For enterprises that need both a secure B2B communication platform and tailored AI capabilities, this combined focus is a key advantage.

Serving strategic sectors in the GCC

Gem Team is designed for organizations with sovereign communication needs in the GCC. Government agencies, ministries and security services can use the Corporate Messenger to keep sensitive exchanges under national control. Telecommunication companies, financial institutions, insurers and investment firms that operate under strict regulatory oversight gain a tool that matches their compliance obligations.

Healthcare providers and pharmaceutical companies can manage sensitive personal and clinical data within local regulatory requirements. Enterprises undergoing digital transformation aligned with Qatar Vision 2030 can adopt Gem Team as a central pillar of their digital communication infrastructure. In all these sectors, the combination of data sovereignty, secure cloud hosting, on premise deployment, AI assistants and a modern user experience makes Gem Team a strategic choice for long term communication resilience.

Frequently Asked Questions

What makes Gem Team’s communication platform more secure than consumer apps?

Gem Team is designed with a “security first” approach, unlike consumer apps that are built for convenience. The platform uses strong encryption across every layer, including encrypted transport, messages, and storage. It also allows your organization to control where data is stored and when it is deleted, which goes far beyond what typical consumer messengers offer.

How does Gem Team ensure my business data remains sovereign?

Data sovereignty means organizations control their own data. Gem Team achieves this by offering flexible hosting options, including secure cloud centers in Qatar or a fully on-premise installation. This means your sensitive business information can be hosted locally, outside the reach of foreign surveillance and in line with national regulations like Qatar’s CRA.

What deployment options are available for the Corporate Messenger?

You can choose the hosting model that best suits your security needs and regulatory environment. Gem Team supports both highly secure cloud hosting and full on-premise deployment. This flexibility allows even state-regulated entities and security services to keep their data exclusively within their national territory.

Does Gem Team’s video conferencing handle large meetings?

Yes, the platform is built to handle significant scale and mission-critical use. The integrated video conferencing supports meetings with up to 300 participants. It also includes useful features like screen sharing, call recording, and moderation tools to help manage large briefings effectively.

Can all of our existing fragmented communication tools be replaced with this one platform?

Gem Team is specifically designed as a unified Corporate Messenger to replace fragmented tools, covering all key channels in one secure application. This includes chat, voice calls, video meetings, file sharing, and real-time collaboration. Integrating these features into a single environment simplifies workflows for your company’s teams.

How does the development of the Gem Team platform ensure a low risk of security vulnerabilities?

The platform follows a strict Secure Software Development Lifecycle (SSDLC) to embed security from the very start. Code is consistently checked using SAST and DAST tools to find security issues early. This methodical process, along with regular penetration testing and detailed audit logs, helps minimize the risk of flaws entering the final product.

Is it true that using a local platform prevents US authorities from accessing my data?

For organizations concerned about data access under US law, Gem Team provides a solution by guaranteeing absolute data sovereignty. Unlike mainstream messengers that rely on public US clouds, Gem Team’s localized cloud and on-premise hosting models ensure your data is governed entirely by local laws and stays within national borders.

How does Gem Team use Artificial Intelligence to help enterprise users?

Gem Team integrates AI expertise to turn the Corporate Messenger into an intelligent workspace. This includes secure, embedded chat assistants for contextual help and automation. The platform can also run advanced AI models on-premise for tasks like knowledge management and complex reasoning, keeping these powerful tools within your secure environment.

Which specific sectors in the GCC would benefit most from this sovereign communication platform?

Any organization with sensitive data or high regulatory demands will benefit significantly. This includes government agencies, ministries, telecommunication groups, financial institutions, and healthcare providers. These sectors require a tool that aligns with local mandates and national strategic goals, like Qatar Vision 2030.

What features ensure teams can still communicate during a major outage or cyberattack?

A key advantage of Gem Team is its ability to act as a fail-safe solution during incidents. It is built using resilient cluster servers and comprehensive backup concepts, ensuring operational continuity. For emergency situations, the Corporate Messenger includes special alerting and geolocation functions to coordinate teams quickly and reliably.