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How To Make Sure That Your Customers’ Data Is Secure

A woman ensuring customers' data security by standing in front of a server room with a laptop.

Recently, ecommerce companies have been attaching great importance to the satisfaction and safety of their customers. Many companies around the world store many of their customer's data and information in their cloud systems, much of which should be kept confidential.

Keeping this data confidential and secure is of vital importance for companies. For this reason, many companies use some security methods to ensure data security.

According to a survey of 2022, the majority of participants in the survey conducted for this study stated that external actors, such as hackers, posed the biggest threat to the security of data stored on the cloud. Employees or IT professionals inside the corporation were additional risk factors. Companies apply many different methods to access sensitive data securely. These methods reduce cyber security threats, and your customer's data can be secured.

Single Factor Authentication (SFA) is not enough to securely store and access your customers' sensitive data. Therefore, you should know more robust security methods and choose the one that suits you best. Finding and comparing the most appropriate security methods for your company is necessary. For example, you can select one of these methods by comparing multi-factor Authentication vs. 2FA. So what are these methods?

What is Multi-Factor Authentication?

Multi-factor Authentication (MFA) is a security method that provides a multi-step account sign-in process that requires users to enter more than just a password. It does this by asking users to enter a code that is sent to their email address along with a password, answer a secret question, or scan their fingerprints. A second verification method can help prevent unauthorized account access if a system password is compromised.

Multi-factor Authentication is an extra layer of security that requests multiple forms of identity from the user during account registration. The system saves this ID and user information to authenticate the user for the subsequent login. The login is a multi-step process that verifies the password and other credentials in addition to the password.

MFA is a more secure user access management tool as it combines different types of security elements. For instance, to access the required systems or information assets, the user must present complicated proof from multiple sources proving that he is that person in addition to supplying a password, confirmation code, and biometric data.

What is Two-Factor Authentication?

Two-Factor Authentication takes two factors to identify a user when logging into the system or request data access. A password is one of these elements, and anything you own is another. For instance, you are using a token or a smartphone to verify the identity of the individual whose access has been sought. The second factor can be anything an individual needs to access or know without being restricted to a physical gadget. Users frequently have the option of having the second factor be an SMS or email code. 

Security can only be fully achieved by including the second factor in the user authentication process. 2FA acts as a barrier in the event of a password leak, making it difficult for attackers. The system logs user activity and authenticates the user for an operating system. 

Even if a person has your username, email address, and password, they cannot access the code that will be sent to your mobile phone as an SMS or instant notification, thanks to the two-factor authentication security precaution. Because the use duration for these codes is typically only a few minutes. In other words, only you can know the password if your phone has not been stolen.


What is the difference between MFA and 2FA?

A multi-factor authentication method known as 2FA necessitates precisely two authentication factors. Compared to 2FA, MFA provides an additional authentication dimension that calls for at least two different authentication factors (two, three, or more). 2FA can also be defined as an MFA, but MFA cannot be described as 2FA.

There are no limitations on the second factor that can be used to construct 2FA after the login and password combination. This indicates that 2FA permits the fusion of some types of components. 

Due to MFA requirements, identification factors must be independent. In this view, the maximum number of separate elements for identification in MFA is two. If the user verifies their identification using different types of information, such as a password (information factor) and a fingerprint (hereditary factor) via mobile push notification (ownership factor) on the phone, it is genuine.



In today's world, digital security is more important than ever before. Businesses and users store sensitive information online, which is sometimes not secure enough. Today, many people use online accounts to interact with applications, services, and data stored on the internet. A breach of information by malicious systems and individuals can have serious consequences, such as financial theft, company downtime, and loss of privacy.

Although passwords effectively protect digital assets, relying only on passwords is not the right approach. Expert cybercriminals are constantly trying to crack passwords. When one breaks your password, it can access multiple accounts you may have reused. Multi-factor and two-factor Authentication protects your data even if your password is stolen, as there is an extra layer of security to prevent unauthorized users from accessing these accounts. Many businesses use multi-factor And two-factor Authentication to authenticate users and provide convenient and fast access to authorized users.

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