Partner Spotlight Series: Overdose



by Klevu on Sep 16 2021

This week’s Partner Spotlight series features Overdose, since its incorporation in 2016, the company has grown out a full-suite digital service offering with a team of 350+ commerce professionals, with industry-defining capability across Strategy, Experience, Technology, Marketing, Search & Data. Overdose services clients globally and have offices in Auckland, Melbourne, Sydney, Brisbane, Seattle, New York, Los Angeles, Vienna, Berlin, Singapore,and Ukraine.

Overdose doesn’t sell solutions. It provides business outcomes.

Overdose are a Full-Suite Digital Commerce Agency, with capability to deliver across the full functional needs of high-performing digital programs. Its services divisions are all led by industry experts, and its Client Success process ensures clients have unfettered access to talent through our distributed retainer model. The global team have deep expertise in its core commerce platform partners of Adobe Commerce (Magento 2), Shopify Plus/Shopify, BigCommerce, commercetools, and Shopware; and the company is at the forefront of the headless/composable commerce movement.

Overdose saw successful organizations struggling to grow their digital channels and repeatedly engaging agencies selling pre-packaged solutions without considering the business goals.

The company envisioned a founder-led, global end-to-end Digital Commerce network, with enterprise capability, underpinned with local independent hustle… working in accountable partnerships, focused on delivering accelerated outcomes through bespoke strategies and deep empathy. They call this Anti-Agency.

Built on an iterative approach backed up by actionable, data-driven insights, Overdose combines deep customer empathy with measurable business success. They don’t sell solutions. They produce business outcomes..

“We’ve worked in partnership with Klevu for many years, and we’ve always had great experiences working with the Klevu team. We’ve successfully leveraged their robust Product Discovery platform to enhance the shopping experience across a variety of backend technologies and across many verticals. Our clients using Klevu have seen improved metrics across their digital KPIs.” – Andrew Potkewitz – Group Director, Global Partnerships & Brand Marketing

Find out more about Overdose here

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Special thanks to our friends at Klevu for their insights on this topic.
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Steve has entrepreneurship in his DNA. Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on his next journey into digital strategy for direct-to-consumer brands.

Currently, Steve is a Senior Merchant Success Manager at Shopify, where he helps brands to identify, navigate and accelerate growth online and in-store.

To maintain his competitive edge, Steve also hosts the top-rated twice-weekly podcast eCommerce Fastlane. He interviews Shopify Partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, that assist Shopify-powered brands to improve efficiencies, profitably grow revenue and to build lifetime customer loyalty.

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