eCommerce Fastlane

New Strategies For Maximizing Shopify AOV With Product Protection Services

EP195 Extend

Your Business Is A Journey.  Investment In Yourself Pays Dividends.

Today’s episode is brought to you by Fast Simon, a leader in AI-powered shopping optimization.

Inspiring and educating Shopify-powered brands to navigate and accelerate growth through podcasts and strategic insights. We discuss the latest cutting-edge marketing strategies, evergreen tactics and share a roadmap for you to improve efficiencies, profitably grow revenue and build lifetime customer loyalty. Rise to the next level by implementing a new idea, strategy, Shopify app, or marketing platform that’s being shared today!

In today’s episode, my guest is Rohan Shah the Founder of Extend. They are the leading provider of modern product protection services that are similar to an extended warranty but so much more.

Extend is an API-first solution that provides seamless integration into Shopify so merchants of all sizes can get up and running quickly with minimal effort.

Learn how you can deliver a delightful experience your customers expect, while driving revenue, improving profitability, and creating more brand advocates.

What You Will Learn Today

  • What is a modern product protection plan and why do customers ask for it.
  • Why product protection plans increase a consumer’s intent to buy by about 25%.
  • Why a well-executed post-purchase experience improves retention and loyalty.
  • Product protection services are opportunities to improve your margins and upsell after the holiday season.

Links And Resources Mentioned

Tweetable Gold Nuggets

A positive purchase experience creates a satisfied customer, but a positive post-purchase experience creates a loyal customer who will advocate for your brand.Click To Tweet
In a world where it’s so easy for customers to switch to a competitor, a working product with a strong set of services offerings is the best way to box out your competition.Click To Tweet

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Growth Mindset?

If you’re reading down here, I know the answer 😉

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Episode Sponsor: Fast Simon

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Today’s episode is brought to you by Fast Simon, a leader in AI-powered shopping optimization.

Its revolutionary platform uniquely integrates shopper, behavioral and store signals for eCommerce search, strategic merchandising and optimized shopping experiences that dramatically increase conversions and average order value. 

Engage your customers, boost your ecommerce sales and uplift your AOV with advanced search and merchandising functionalities.

Fast Simon is offering a 14-day free trial which also includes 30% off for the first 3 months.

CLICK HERE to learn more and take advantage of this listener-only promotion.

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