The backup plan as the foundation
In a SaaS-first world, your business can only move as fast as your data. When critical platforms like Jira or Confluence go down, it isn’t just a technical glitch that causes your engineering velocity and your product delivery to slow down.
It’s a full stop.
While best-in-class backups are still the essential foundation for any data recovery strategy, they are no longer the finish line. True SaaS resilience requires moving beyond reactive restoration to a state of constant readiness.
We are announcing a strategic evolution of our product vision: Rewind is building on the foundation we have established as a best-in-class backup and recovery solution, becoming a failover-ready SaaS resilience platform.
Resilience isn’t just about having a copy of your data; it’s about maintaining business momentum when (not if) a critical system faces disruption. This Q1 update details the foundations we’ve built over the last year, a new way to align our platform needs with a stronger enterprise offering, and a look at the “failover-ready” future we are building.
The SaaS resilience gap
Uptime is not the same as resilience. A platform can be “online,” yet teams are blocked by corrupted configurations, broken integrations, or localized outages.
Our research has exposed a growing blind spot: while 69% of organizations require recovery for tools like Jira within four hours, half rely on manual processes or have no formal solution in place.
Consider what that disruption looks like in practice: Engineering loses sprint visibility mid-deployment. Support can’t track live escalations. Compliance loses audit trails. Revenue operations can’t validate delivery tied to SLAs.
The platform appears operational. The business isn’t. That gap between system uptime and operational continuity is what costs organizations an estimated $9,000 per minute in downstream disruption.
2025 in review: Enterprise foundation
Throughout 2025, one of our focuses was building the Rewind Enterprise Engine, the architectural core of our product designed to bring fragmented SaaS data back into the corporate compliance and security perimeter. This engine isn’t a single feature; it is a governance foundation that provides the scale and granular control required to manage risk across complex, multi-platform environments.
To support our shift towards failover-ready SaaS resilience, we hardened the Enterprise Engine across four key pillars:
- Tailored governance: We introduced Configurable Data Retention, moving beyond rigid, one-size-fits-all policies. Organizations can now set retention periods ranging from 90 days to 99 years to align precisely with specific regulatory mandates or internal business continuity requirements.
- Infrastructure sovereignty: To provide maximum data custody, we delivered Bring Your Own Storage (BYOS) and Bring Your Own Key (BYOK) support. This allows security teams to maintain full ownership of their encrypted data vaults using their own AWS KMS keys and storage buckets, ensuring data remains isolated and verifiable.
- Recovery versatility: We launched Cross-Instance Restore, giving teams the ability to recover data to a completely different account or instance. This is a critical building block for “failover-ready” environments, supporting staging workflows, sandbox seeding, and emergency fallback if a primary production instance becomes inaccessible.
- Operational visibility: We expanded the platform’s intelligence layer with Vault Search, Custom Alerts, and Advanced Reporting. These tools allow teams to find and recover specific records in seconds, stay ahead of incidents with proactive notifications, and generate the compliance-ready evidence required for executive and audit or review.
Recent innovations in our SaaS resilience platform
While the Enterprise Engine provides the structural foundation of what we do at Rewind, our most recent innovations, released in late 2025 and early Q1 2026, are what enable the transition from reactive recovery to true failover-ready resilience. These features address an operational blind spot by protecting the complex configurations and access models that keep a business moving during a disruption:
- Granular backup policies: You can now define custom backup frequencies and scopes at the repo level, ensuring that your most mission-critical workflows have the tightest recovery point objectives (RPOs).
- Confluence Roles (RBAC) support: You now have the capability to capture and restore Confluence’s new Role-Based Access Control model, ensuring that when you recover a Confluence space, your security and permissions structures remain as you designed them.
- Jira issue field contexts & options: We have expanded our restore logic to include the underlying operational configuration of Jira. By protecting custom field contexts and options, your workflows, automations, and reporting structures are now restored alongside your issues, preventing post-recovery “configuration drift.”
- Failover-ready visibility: You now get enhanced version comparison and detailed activity logs with simplified root-cause analysis after an incident. This ensures your teams can roll back to a precise pre-incident state with minimal manual rework, keeping the business moving even when a system outage occurs.
New offerings: Tailored for your governance journey
To help organizations better align Rewind’s capabilities with their specific risk and compliance profiles, we are evolving our Jira and Confluence licensing from a single tier to two distinct offerings:
| Edition | Focus | Key capabilities |
| Standard | Operational Baseline | Core automated backup and restore with 1-year fixed retention. |
| Advanced | Compliance & Control | Everything in Standard plus Bring Your Own Storage (BYOS), Bring Your Own Key (BYOK), 3-year configurable retention, extended support, and HIPAA/DORA compliance support. |
The Roadmap: From SaaS resilience toward a failover-ready future
Backup and recovery are the foundations of SaaS resilience, but they are reactive by nature; they assume downtime while you wait for a restore. Our next phase focuses on “failover-ready” capabilities that keep humans in control while minimizing disruption.
- Hot Standby (Coming Q2 for Jira): Hot Standby maintains a continuously prepared, independent copy of your SaaS environment’s data and structure, in both a separate maintained instance and in a different region. If your primary system fails or becomes corrupted, your teams can use this standby environment to maintain context and keep working.
- Pilot Light (Coming H2 for Jira): Designed to provide controlled, read-only access to critical data and workflows, even when the primary SaaS platform is experiencing a disruption. This provides a valuable measure of continuity during platform-wide, non-localized outages.
Resilience as a strategic priority
The SaaS resilience gap is no longer a hypothetical risk; it is a documented operational reality. Our recent research reveals:
- 73% of organizations report that outages in tools like Jira directly impact their delivery timelines
- Half of enterprises with an aggressive 1–4 hour recovery mandate have no formal solution or rely entirely on manual effort
Resilience isn’t about saving data, it’s about saving your momentum.
This Q1 update is our commitment to ensuring that when the next disruption hits, your business isn’t another victim of the resilience blind spot. Instead, you’re the team that didn’t stop shipping.
