3 ECommerce Data Privacy Predictions For 2022


In 2021, eCommerce brands were hit hard and fast by Apple’s privacy updates that hobbled Facebook’s advertising powers. The effects remain: brutal CACs and weak lookalikes.

Although it would be great to have a year to breathe, we aren’t blessed with the luxury: data privacy in 2022 will be equally important. 

But how do you prepare for a world focused on data privacy? We spoke to a few privacy experts about their predictions on what you can do to collect data while not running afoul of regulations. 

While you can’t prepare for everything, you can get an idea of what’s coming down the pipe:

Clifford Chance is one of the world’s pre-eminent law firms, with significant depth and range of resources across five continents. Aniko Adam is a lawyer at Clifford Chance and specialises in assisting companies in respect of antitrust and merger investigations.  

“Targeted advertising offered by Google and Facebook may become less effective in the short term.“

“Regulators worldwide have been looking closely at ad tech providers for some time – 2022 will be the year where they will start really changing the rules of the game.  Their aim is to increase competition between suppliers so the smaller ad tech companies can take on the likes of Google and Facebook. 

To achieve this, new European legislation expected to come into force this year will limit what the large advertising services providers can do with their data. This means that targeted advertising offered by Google and Facebook may become less effective in the short term.  Additional constraints will also follow in the UK, where the regulator is also requiring Google actively to engage with stakeholders in the development of the Privacy Sandbox proposals.

-Aniko Adam

EnquireLabs operationalizes direct-from-consumer data.

“’Doing nothing’ from the data side is not an option in 2022.”

“Privacy will polarize. Third-party data-reliant brands will find themselves increasingly policed and pressured to fold in new solution layers and chase compliance, while brands focused on direct-from-consumer data will find themselves on the inside of their customers’ comfort zones. 

Will it happen at lightning speed? No — but “doing nothing” from the data side is not an option in 2022.”

-Mitch Turk, Enquirelabs

Elevar provides a better way for Shopify merchants to capture rich, accurate customer journey and conversion data through the use of Google Analytics and Google Tag Manager for making decisions about marketing campaigns and ad spend.

“Data confidentiality regulations are not only the norm, but have now become a social issue”

“The global focus on data privacy has been extraordinary in the last few years. The EU’s GDPR is one of the strictest data privacy laws in the world and has grown since it was introduced in 2018. Mandates like this leave businesses everywhere asking: Is European legislation leading the way in terms of privacy policy and consumer data protection?

In fact, we now see privacy protections similar to GDPR in the United States such as the California Privacy Rights Act, Virginia Consumer Data Protection and Colorado Privacy Act. It is well understood that data confidentiality regulations are not only the norm, but have now become a social issue and thus must evolve. Because consumers are getting frustrated with individual website cookie permissions and repeatedly re-issuing their preferences, we can anticipate technology that will be integrated with the largest browser platforms within a year or so, enabling users to establish their privacy preferences once. 

Tighter and tighter data collection restrictions, leaves companies with the need to determine acceptable ways to collect valuable user data while maintaining compliance and making consumers feel comfortable. This means unprecedented coordination between legal, data privacy, marketing, and digital teams. 

Privacy is now something we are concerned with – engineer, lawyer, marketer, web developer, company owner and consumer. It has become a priority for companies and governments as everyone tries to balance capturing important information with business ethics and the consumer’s right to privacy. We can expect (hope) the outcome will be better tools for managing cookies and privacy protection, and more transparency and accountability in the collection and use of personal data.”

-Robin Lacombe, Elevar

How to drive growth with data

Now more than ever, zero-party data is the key to success for eCommerce brands that want to grow in 2022. While ad campaigns on Facebook and Google aren’t dead, brands need to adapt and create campaigns focused on the data they have. You have lots of data in multiple systems, but you need a central source of data that helps inform your marketing, retention, and winback campaigns.

To help you develop a single source of truth and save you time and money when it comes to analytics, check out Daasity

Watch an on-demand demo to see how Daasity can help you leverage your data to its max potential.

Special thanks to our friends at Daasity for their insights on this topic.
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Steve has entrepreneurship in his DNA. Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of VisionPros.com, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on his next journey into digital strategy for direct-to-consumer brands.

Currently, Steve is a Senior Merchant Success Manager at Shopify, where he helps brands to identify, navigate and accelerate growth online and in-store.

To maintain his competitive edge, Steve also hosts the top-rated twice-weekly podcast eCommerce Fastlane. He interviews Shopify Partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, that assist Shopify-powered brands to improve efficiencies, profitably grow revenue and to build lifetime customer loyalty.

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