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Data Recovery Services: The Essential Guide


Data loss can happen to anyone. Computer systems can crash. Files may get accidentally deleted. Increasingly, businesses are falling victim to ransomware or other cyberattacks that result in data theft or loss. From the US government to Tupperware to cybersecurity pros themselves, data breaches happen.

Of course, anyone can make errors, and disasters inevitably happen when you least expect them.

But don’t panic! The good news is that data recovery services can help you get your data back safe and sound.

What is Data Recovery?

Data recovery involves setting up a secure system that ensures that all your business-critical data is backed up and recoverable in the event that you suffer a data loss.

To effectively restore data should it be corrupted, deleted, or stolen, you need to implement a backup and data recovery service in advance.

Forward-looking businesses take a proactive stance. They’re diligent about continuously backing up important data in anticipation of unforeseen events.

What are Data Recovery Services?

Data recovery services providers specialize in restoring lost data. They have a deep understanding of how data is stored and how it can be restored in the event of it being lost.

They leverage advanced tools to help you get up and running again.

Given the rise in cloud-based software-as-a-service (SaaS) apps, businesses of all sizes are seeing the wisdom of backing up their SaaS and cloud data with backup apps designed to service their specific platform. With a complete data backup and recovery solution in place, you’ll have full control and immediate access to your critical business data.

If something unexpected happens, you can restore your data in just a few clicks.

Why Do I Need Data Recovery Services for SaaS Applications?

Data loss can have far-reaching and potentially devastating effects. It can impact or compromise your financial data or intellectual property, confidential customer communications and transactions, or your online product inventory.

Any of the above scenarios can dent your productivity and profitability and even harm your business’s reputation.

Many people assume that if they’re using cloud-based platforms and applications, their data is protected. Unfortunately, that’s not necessarily the case.

Cloud platforms do back up your data – but that doesn’t mean they can restore it. SaaS platforms back up all of the data from all of their users at once, so finding the data that just relates to your individual account is impossible. Without account-level backups, users are vulnerable to accidental or malicious data loss. For a full explanation of how data responsibility is divided on the cloud, check out The Shared Responsibility Model and SaaS, Explained.

The long and the short of it is, nearly half of SaaS users have lost data in the cloud.

That’s why it makes sense to invest in a comprehensive data backup and recovery solution that’s designed to protect information housed in cloud-based and SaaS apps.

A data recovery app runs seamlessly and continuously in the background, backing up the data that powers your SaaS instance. These backups are stored in the cloud and are available to you on-demand. If you happen to experience data loss for any reason, you can access and restore your data instantly from the backup… and get back to work!

Remaining compliant with data security regulations is another important consideration: Data breaches not only cause business disruption but also failed compliance audits, not to mention costly fines.

If you want peace of mind that you’ll never fall foul of data privacy and compliance mandates, deploying a secure and automated data backup and recovery solution is the sensible option.

Why Do You Need Data Recovery Services?

There are many reasons you could find yourself in a position where your data is suddenly “missing in action.” Some of the most common include:

Human Error

It’s easy to accidentally break hardware or alter or delete your files. Human error is the biggest culprit resulting in data loss.

CSV Files

Backing up data with CSV files is a time-consuming process. Plus, exporting data as a CSV file often removes essential elements such as dependencies or file structures. If you’re still backing up your data with CSV files, you run the risk of corrupting your data when files are re-uploaded.

Third-Party Apps

Software conflicts between third-party applications can wreak havoc on your files, sometimes even rendering them inaccessible. Third-party apps are also notorious for spreading malware.

Malicious Actors

Businesses of all sizes can be hurt by disgruntled employees or sophisticated, coordinated cyberattacks. Almost 1/3 of cybercrime victims are now small-to-medium businesses, 10% of which never recover.

Top 3 Considerations When Choosing a Data Recovery Service

Here are some key things to consider when selecting a data recovery services provider:

Range of Services

Different data recovery services vendors provide different amounts of supported services. Ideally, you want to spread the net wide and engage a partner that can protect your business against data loss across a broad spectrum of business applications, at an affordable price point.


Look at the fine print and warranty specifications. It’s no good finding out after you’ve suffered a data loss that your provider can’t help you because something’s not included in their contracted scope of work!


Every provider will have their own pricing model. Evaluate prospective data recovery providers objectively according to the number of users you have, the data you want to protect (and its relative value to your business), and the number of SaaS applications/platforms that you use to store and process data. Affordability is important, but with data security, you often get what you pay for.

Data Backup and Recovery Services by Rewind

Since 2015, Rewind has been on a mission to help businesses protect their SaaS and cloud data and ensure that applications run uninterrupted.

Rewind maintains a continuous and comprehensive backup of all your files, allowing you to restore a single item of data or your entire file, store, or dataset. In addition, our dedicated support team is just a phone call away to help with any data restores that need particular attention or intervention.

Rewind is trusted by thousands of business owners who use a range of popular platforms:

Shopify Backup App

Shopify data can be lost or damaged in many ways, including accidental file deletion, adding an incompatible app, or simply making changes or customizations to your theme. With Rewind, everything in your store can be restored from a backup in just a few clicks.

BigCommerce Backup App

Whether you need to restore a single product image or an entire collection, Rewind can bring back every bit of data, including third-party dependencies. Once restored, all systems are fully operational, minimizing downtime and loss of revenue.

QuickBooks Online Backup App

Rewind also makes a purpose-built backup app for QuickBooks Online. Once installed, you’ll have the peace of mind that comes with knowing that all your financial data is safe and secure.

Backups for Trello

Rewind Backups for Trello allows Trello users to back up and restore the information saved on their boards, cards, lists, and attachments.

Rewind’s pricing is easy to understand, and with different service levels according to your needs. Your subscription cost is based on the number of transactions you do, and you can scale up or down anytime.

Leave Nothing to Chance

Engaging a reliable backup and data recovery services provider is one of the most important security steps your business can take. That’s because even the most advanced security protocols can’t completely rule out data loss. The best they can do is mitigate the risk.

Having a data recovery app is a vital aspect of a disaster recovery plan, as it enables you to restore quickly from the cloud.

Installing a data recovery app to protect your business systems brings with it a sense of security and peace of mind. But with so many options available on the market, it’s imperative to do your homework and find the right partner. When it comes to the data that powers your business – and your profits – being careful pays off.

Special thanks to our friends at Rewind for their insights on this topic.
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