Deciding When To Transition A Product Out Of Your Shopify Store (And When To Keep One)

I just pulled out most of my peas after five months of growth.

They produced wonderfully over that time but their production has dropped significantly in the past weeks. Plus I need to make room for the cucumbers.

Not every vegetable will produce forever. They all have limits to how long they are worth growing.

Just like not every product will be profitable forever.

Some products will last year.

Others might only last months.

Some might only last a few days.

That’s why you need to measure their performance and transition them to a closeout plan near the end of their useful lifecycle. It’s no big deal as long as you’ve been building up new products to replace them.

Looking at month-over-month order counts and sales is a good way to measure this. You’ll likely want to track it against their mid-life volume, that time when they were established and selling well.

You can also track how new customers are receiving them. It’s a more complex calculation but it can show you products that are good and bad at creating repeat customers, even if their volume is low.

To do that:

  1. Take the new customers who bought that product,
  2. track how those customers reorder, and
  3. see how those customers compare to your overall store performance.

If those products are producing under-performing repeat customers, you’ll want to transition them out sooner. You could be losing the chance to have those customers buy a better performing product (and come back to buy again).

Or if they are producing VIPs and superstars, you might keep them around even if the sales are low. These gateway products can be sleeper hits, ones that your most loyal customers use.

The First Product Analysis in Repeat Customer Insights measures how products bought by new customers perform over the customer’s lifecycle. It would be easy to take that analysis and run through the comparison to find products that should be transitioned out.

This originally appeared on the LittleStream Software Blog and is made available here to cast a wider net of discovery.
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Steve has entrepreneurship in his DNA. Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on his next journey into digital strategy for direct-to-consumer brands.

Currently, Steve is a Senior Merchant Success Manager at Shopify, where he helps brands to identify, navigate and accelerate growth online and in-store.

To maintain his competitive edge, Steve also hosts the top-rated twice-weekly podcast eCommerce Fastlane. He interviews Shopify Partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, that assist Shopify-powered brands to improve efficiencies, profitably grow revenue and to build lifetime customer loyalty.

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