Digital Transformation: Strategies For Success

Today, businesses are in a sea of competition. A slight slumber is enough to make you lose top-dollar clients, as many are looking for satisfaction and a great user experience. So, you must be digitally advanced if you’re to stay afloat.

One way to stay relevant and competitive in such a pacified business environment is through digital transformation. This process isn’t beneficial to you alone but to others, as it provides some of the best-paying jobs in technology. 

But, a successful digital transformation is no mean feat. A McKinsey study shows 70% of digital transformations fail. This means if you intend to implement such a project, high chances are that you’ll forget.

However, you can succeed despite the high failure rate, especially if you implement a proper strategy. That’s why this blog highlights and educates you on the plans for success. Before then, here is a quick preview of digital transformation.

What Is Digital Transformation?

Digital transformation refers to the process of leveraging digital technologies in a company. The process involves:

  • Adoption of new digital tools, such as cloud computing or artificial intelligence
  • Implementation of new business processes that take advantage of these technologies
  • Development of new digital products and services that meet customers’ evolving needs in a digital world. 

Digital transformation aims at:

  • Changing and improving an organization’s operations
  • Improving interaction with customers
  • Delivery of better value to all stakeholders. 

Strategies for a Successful Digital Transformation

No change is easy; even your company’s digital transformation isn’t. Thus, having a fool-proof plan that will increase success odds would be best. 

So, what are some of the strategies that will help you succeed?

1. Make the Transformation Human-Centered

Successful digital transformation is not just about technology but also about people. After all, people will use the technology internally or externally. Thus, your digital transformation should focus on giving everyone, especially your clients, a great user experience, for example, customizing the checkout process.

In addition, a company’s staff should also essentially inform the transformation process. This is because they’re the custodians and faces of the transformation. So, you must know how people interact with the company’s products, services, and processes. 

With this understanding, you will design intuitive and efficient digital solutions. Such an approach creates some of the best-paying technological jobs, such as mobile app developers. The process becomes seamless with such personnel, who can help in the implementation. 

A human-centered strategy has several benefits for a company. Involving employees in the process creates a sense of ownership and buy-in for the changes. This is important as it leads to increased engagement and productivity. Similarly, by designing digital solutions with customers in mind, a company can create more meaningful experiences that foster loyalty and drive revenue.

2. Start Small, Grow Systematically but With Your Business Goals in Mind

Some failures in your digital transformation process are due to an abrupt change. This is because a pap change of systems may overwhelm you and your employees. But with gradual changes, you can take small steps, get accustomed, and advance to more significant changes, such as building a ranking website.

One way to avoid abrupt changes is by identifying departments or areas you can begin with and scale up with time. The goal here is to get feedback on how your strategy works, not necessarily to deliver on all its promises.

Once you know where things are going well and what could be improved, it’s time to expand your scope. However, always align everything with your business goals. This way, you will not go overboard or against your business’s mission and vision. 

3. Define Success Measures and Keep Re-Evaluating Your Strategy

Success measures are akin to road signs as they signify if you are on the correct route. Measuring progress and determining whether your transformation efforts are on track is easy with such KPIs.

You can define the measures by dividing the entire project into phases and having metrics to see if each step has been accomplished. This way, you will work with clarity, focus, agility, optimization, and accountability.  

Change a few things if you realize you aren’t achieving your goals. Adjusting your strategy will help you continue on a positive trajectory rather than stick to an original plan which isn’t working.

4. Develop a Mechanism for Handling Challenges 

Challenges will be part of any digital transformation. But trying to eliminate them is not a wise move. Instead, develop a mechanism to minimize their effects. 

Sometimes, the challenges don’t mean things are wrong but that you’re on the right path. As such, use the challenges as a learning curve to improve the overall process. Be positive during challenges and use them to improve decision-making, learning, and growth. Furthermore, friction can provide valuable insights into what works and what doesn’t. This can lead to better solutions, improved processes, and increased agility.

5. Have a Budget but Don’t Be Rigid With It

Every business operation has a budget connotation, as does a digital transformation. Where technology is involved, you will spend some colossal sums of money as such operations provide some of the best-paying jobs in technology. 

The need for huge sums means you must have a considerable budget to avoid getting stuck. But the amount will also depend on the transformation type. The funding will cover training, personnel, software, hardware, and licenses. 

Consider the time spent in the initial stages, which may affect a company’s production time. However, this time will eventually be recovered through automation. 

Sometimes, things can change mid-way, necessitating you to spend more than budgeted. So, budget for various amounts to cover unforeseen circumstances.  

Conclusion 

A successful digital transformation requires a thoughtful and holistic approach. Strategize by considering the people, budget, challenges, and how to track progress. But don’t consider the process just about implementing a technological change. 

If you want to venture into this field, you’re in for some of the most satisfying and best-paying technological jobs. On the flip side, if you’re a company looking to make such a change developing a plan and incorporating the discussed strategies will highly improve your success rate.

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Author

Steve has entrepreneurship in his DNA. Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of VisionPros.com, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on his next journey into digital strategy for direct-to-consumer brands.

Currently, Steve is a Senior Merchant Success Manager at Shopify, where he helps brands to identify, navigate and accelerate growth online and in-store.

To maintain his competitive edge, Steve also hosts the top-rated twice-weekly podcast eCommerce Fastlane. He interviews Shopify Partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, that assist Shopify-powered brands to improve efficiencies, profitably grow revenue and to build lifetime customer loyalty.

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