Shopify Ecosystem

Happy Returns Joins Forces With PayPal

happy-returns-joins-forces-with-paypal

BlogFeatured_1280x720 – 1@2x.png

We started Happy Returns nearly six years ago with the mission of making returns beautiful for shoppers, retailers, and the planet. At that time, we saw that returning goods bought online was wasteful, expensive and cumbersome for everyone involved. We introduced box-free, in-person return drop off as a solution for this pain point, offering a better experience for shoppers that lowered the cost for merchants and made returns more sustainable for the planet.

Happy Returns’ progress since then has been astounding. Today, the box-free, in-person return process we pioneered is now table stakes in ecommerce. Our network includes more than 2,600 drop-off locations, in over 1,200 unique metro areas in every state in the continental U.S. (as well as Washington, DC). Hundreds of brand partners use our returns software and reverse logistics services, and our momentum is accelerating, enabling us to bring delightful returns experiences to a growing population of online shoppers.

EmailMidImage_500x500_A - Shopper@2x.png

The future has never been brighter for Happy Returns – that’s why today we are excited to announce that we have joined forces with PayPal to accelerate our growth and extend our impact.

Happy Returns has had a close relationship with PayPal throughout our history. We have a deep respect for PayPal’s ecommerce leadership, inclusive and innovative company culture, and commitment to expanding access to the global economy, and couldn’t be more thrilled to be joining the PayPal family.

As part of PayPal, Happy Returns will continue offering a best-in-class returns experience to retailers and shoppers. Our technology and platform will help extend PayPal’s commerce platform beyond discovery and payments to the post-purchase experience. With PayPal’s support, we will also focus on improving our platform and expanding our footprint, all with the goal of providing more customers with the most seamless, cost-effective and environmentally friendly way to make and process returns.

HappyReturnsFedEx_011.jpg

This is an incredibly exciting milestone for our company, and it would not have been possible without the hard work and dedication of our entire team. We are so proud of what our team has accomplished and are grateful for the tenacity, creativity and empathy Happy Returns employees bring to work each day. We are confident that the best is yet to come, and are looking forward to our next chapter as part of the PayPal organization.

hr-author-headshot-david.jpg

David Sobie
CEO & Co-founder

David Sobie is the CEO and Cofounder of Happy Returns. Before Happy Returns, David was Chief Marketing Officer at REVOLVE. He also held senior roles at HauteLook, LeadPoint, and eBay Motors.

Mark-Geller-Headshot_ReusableBox.jpg

Mark Geller
COO & Co-founder

Mark Geller is the COO and Cofounder of Happy Returns. Before Happy Returns, Mark was the Head of Mobile at HauteLook and NordstromRack.com. He also served as a Southern California Regional Board Member at First Place for Youth.


Subscribe today


Share this post:





Related Posts


Copy of LinkedIn Display-8 (1).png

 
Ready to take returns off your plate?

Schedule Demo

Special thanks to our friends at Happy Returns for their insights on this topic.
I'm also on

Subscribe to Podcast

Top 1% most popular show out of 2,729,419 podcasts globally!

eCommerce Fastlane | Shopify Podcast For DTC Brands | Growth Marketing Strategy For Entrepreneurs | Listen Notes