Guess what? A whopping 88% of consumers look for photos and videos submitted by other consumers prior to making a purchase. The takeaway? Customers want to see reviews with user-generated content (UGC) before they decide to buy.
Reviews that include photos and videos establish trust, show customers your product in action, and are more compelling than text-only reviews. So, the more UGC you can collect and display on your store, the better.
That’s why we’re taking your visual review collection to the next level with the release of Reviews with Multiple Photos!
Now, customers can submit up to five photos in one review. This will allow users to highlight your products from multiple perspectives, show comparisons, share before and after photos, and more.
How can customers submit reviews with multiple photos?
Loox’s interactive, engaging, and mobile-friendly review form is easy to set up and takes just a few clicks for your customers to complete. And don’t worry, we’ve updated the review form so your customers can seamlessly upload multiple photos, no action required on your end.
To submit a review with multiple photos, customers simply need to select “Add photos” in the review form, and they will be able to add up to 5 photos to their review.
How do I manage and display reviews with multiple photos?
In the Manage Reviews section, you can view all photos submitted within a review, and select the cover photo. A review’s cover photo will be the main visual displayed for that review on the Product Reviews widget, the Pop-up widget, and Carousel widgets.
Cassidy is a pro at educating Loox customers on how they can get more sales through visual social proof. She is also the very proud aunt of a French Bulldog named Stella.