TL;DR: The numbers prove that when you show the right social proof above the fold, more people add your product to their cart. At Loox, we did just this with our new AI Review Stories widget. Read on to see how.
Most ecommerce founders selling online hit a snag at some point: You build a great product, gather glowing customer reviews, but the reviews you collected usually sit at the very bottom of your product page, waiting for shoppers to scroll all the way down to find them.
As Casper Caldenby, owner of Myblend, told us: “Most people stay above the fold and don’t scroll all the way down to the reviews.”
In fact, Casper claims that up to 95% of his visitors never even reach the traditional reviews section at the bottom of his product page.
So we decided to change that.
We wanted to bring the voice of your happiest customers right to the top of the page, where it can’t be missed. Enter AI Review Stories – a swipeable, above-the-fold review summary designed for the modern shopper.
For years, the gold standard above the fold has been the classic yellow star rating widget. It’s nice, but it’s passive, with the industry benchmark CTR (click-through rate) for star ratings being around 0.5%.
But when AI Review Stories were added, CTR jumped to an average of 4.4%. That means shoppers are engaging with Review Stories at 9 times the rate of traditional star ratings.
Take it from Eric of Beanie Helmets: “This widget shows that the product has been purchased and enjoyed, and handles possible shopper objections at a crucial stage of the buying journey – all in a social format that’s instantly familiar and accessible.”
This is how Eric’s Review Stories look:
When you capture a shopper’s attention right at the top of the page, magic happens to your bottom line. Higher engagement naturally flows straight into conversions.
The data we collected from brands proves that when the AI Review Stories widget was opened, the impact on ATC rates was significant – namely, a 24.2% add-to-cart rate, compared to just 5.80% for the same products without Review Stories.
And that’s compounded even further when it comes to purchases. Shoppers who viewed Review Stories on the product pages we measured converted at 6.8% vs just 2.53% on products without Review Stories – an improvement of almost 170%.
Review Stories are actionable, above-the-fold buttons. The button says “See what people say,” which piques curiosity and invites more clicks. And once they click, shoppers see exactly what they need: instant, summarized social proof without having to search endlessly for it.
Stores like Beanie Helmets and Any Age Wear are already seeing more clicks, more add-to-carts, and, as a result, more conversions on their product pages.
To whet your appetite, here are a few more AI Review Stories widgets from customers who’ve already added them to their product pages:
Ready to display your best social proof above the fold? Try out Loox AI Review Stories today.
Daniel Douek Yadger
Daniel is the Content Lead at Loox, helping Shopify brands grow through the power of visual social proof
