Happy Returns, a PayPal Company, is pleased to announce Return Shopping, a new revenue stream for Shopify merchants. This feature helps drive shoppers to merchants’ e-commerce storefronts within the return experience, helping retain revenue without the accounting challenges associated with exchanging items of different prices.
Free feature for Shopify merchants
Return Shopping is a free feature available to both current and future Happy Returns customers using the Return & Exchange Portal and Shopify. This optional feature can be enabled via the merchant’s Happy Returns dashboard.
Simple and clean reporting
Unlike exchanges, Return Shopping keeps transactions separate: the return and the new sale. By creating a new order, all relevant sales and tax details will be accurately represented within Shopify where all downstream systems can ingest these as standard orders.
Incentives that drive conversion
Merchants can encourage shoppers with customizable incentives: a configurable discount amount on the new sale and/or the option to waive the processing fee on the return.
No changes to product catalogs
Because the new sale is not linked to the return, fulfillment of the new items can start without shoppers needing to return any items first. Shoppers may also select a different shipping address and shipping method than their original order.
Merchants can monitor sales and make adjustments to their incentives and have visibility into new orders placed, total order value, length of time to pay, and cart abandonment.
This feature is available to both new and existing customers using Shopify and Happy Returns’ Return & Exchange Portal. Click the link below to schedule a time with a member of the Happy Returns sales team to get started.
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Sign up for Happy Returns today and get this feature at no additional cost. Schedule a demo with our Sales team now: fill out the form and select a time that works for you.