Kustomer Named A Winner In The 2021 Excellence In Customer Service Awards


Kustomer Named a Winner in the 2021 Excellence in Customer Service Awards TW

Kustomer is honored to have been named a winner in the 2021 Excellence in Customer Service Awards presented by Business Intelligence Group. This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a differentiated level of customer service.

“The past year fundamentally changed the way companies do business and made customer service agents truly the front line for many organizations. Kustomer was proud to help enable these organizations in providing exceptional, efficient customer service,” said Brad Birnbaum, founder and CEO, Kustomer. “I’m pleased that our team has been recognized by Business Intelligence Group for its dedication and innovation to this critically important area of business.”

“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldn’t be able to live as comfortably as we have for the last year,” said Maria Jimenz, COO of the Business Intelligence Group. “It is our honor to recognize Kustomer as they are leading by example and making real progress on improving the daily lives of so many.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.

Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.

About Business Intelligence Group www.bintelligence.com

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Special thanks to our friends at Kustomer for their insights on this topic.
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Steve has entrepreneurship in his DNA. Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of VisionPros.com, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on his next journey into digital strategy for direct-to-consumer brands.

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