Octane AI Launches SMS Broadcast and Cart Abandonment Messages

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Shopify and ecommerce brands can now manage their Facebook Messenger and SMS messages from one unified dashboard within Octane AI. You now have the ability to easily coordinate timing between Facebook Messenger and SMS to reach customers where it’s most impactful.

Reach Customers and Recover Lost Sales With SMS Broadcast and Cart Abandonment Messages

As messaging and mobile engagement increases, brands are stepping away from purely email driven campaigns and flows. When messaging is well-targeted across all channels, customers can be reached through the right channel at the right time.

With Octane AI’s SMS messaging, you can send broadcast and abandonment messages or run campaigns using SMS.

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Schedule Broadcast Messages To Automate Campaign Marketing

By scheduling an SMS push notification, you can automate the marketing that goes along with a planned campaign. Send a message at the exact time of your product launch or sale without having to log in to Octane AI.

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Recover Lost Sales Through SMS Cart Abandonment Messages

Has a busy customer forgotten their cart? With SMS cart abandonment, you can send them up to three reminders over SMS. You’re able customize the message to your brand and add any promotion that may encourage your customers to come back.

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Messenger And SMS All In One Place

Keeping Messenger and SMS in one unified dashboard allows you to customize the timing of cart abandonment messages to customers who are opted-in to both Messenger and SMS.

The most effective abandoned cart reminder is sent an hour after abandoning cart. By timing the messages for both channels, you can make sure customers receive an abandoned cart message on the channel you prefer without compromising the most effective timing.

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Integrate Octane AI with Klaviyo to Better Target Messaging

Are you using Klaviyo for email marketing? By integrating Klaviyo with Octane AI, you have the ability to segment your email marketing flows based on Octane AI lists. This means you can have your SMS, Messenger, and email channels work seamlessly together.

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Get Started

To get started using SMS and Messenger with Octane AI on our Pro plan, chat with our team about how your store can effectively use SMS and Messenger.

Request a Demo

Eager to see what the platform looks like? We also offer a 14-day trial so you can get started today!



The 250 Page Playbook on Facebook Messenger & SMS Marketing for Ecommerce

Fast-growing DTC brands implementing this playbook have connected with 18x more customers, doubled their 7-day ROAS, recovered 5x more abandoned cart revenue & increased AOV 25%.


This article was originally published by our friends at OctaneAI.

About the author

Steve Hutt

Steve has entrepreneurship in his DNA, starting in the early days of online commerce when he achieved Power Seller status through his eBay store. This propelled him to become a co-founder of, a contact lens and eyewear retailer. With a successful exit from his startup, he embarked on his next journey into agency work in e-commerce and digital strategy.

Currently, Steve is a Senior Merchant Success Manager at Shopify Plus, where he helps identify, navigate, and accelerate growth in the complex world of commerce.

To maintain his competitive edge, Steve also hosts the eCommerce Fastlane Podcast and Shopify Founder Stories, a top-rated twice-weekly podcast where he interviews Shopify Partners and subject matter experts who share the latest marketing strategy, tactics, platforms, and must-have apps, to help Shopify brands improve efficiencies, grow revenue, profit, and lifetime customer loyalty.

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