Your Shopify Ecommerce Business Is On A Journey. Today's Shopify Podcast Will Help Accelerate DTC Growth And Scale.
In today’s episode, my guest is Andrew Chan the Co-Founder & CMO of AfterShip.
AfterShip is a post-purchase tracking and notification platform for Shopify ecommerce businesses ranging in size from SMB to mid-market to large enterprises. While most ecommerce solutions focus on customer touchpoints up to the moment they click “Purchase,” AfterShip prides itself on strengthening brands’ post-purchase experience including improving the returns process, providing more accurate order arrival data, and streamlining updates to customers after purchase.
More and more brands are starting to realize that the post-purchase experience is part of the brand experience and is a major driver of repeat business. Because repeat customers are the lifeblood of businesses they cost less to acquire than new customers, spend more than new customers, and can act as brand ambassadors. It is becoming more and more important that retailers provide top-notch post-purchase experiences.
No other ecommerce business offers the same robust ecosystem of post-purchase products as AfterShip and leading merchants on the Shopify ecommerce platform, top marketplaces like Amazon, eBay, Etsy, Groupon, Rakuten, and Wish, and major retail brands like Good American, Harry’s, Gymshark, Blenders Eyewear, Pura Vida Bracelets, and Kylie Skin all turn to AfterShip for their post-purchase needs.
As people increasingly engage in online shopping, it is now more important than ever for online retailers to have a strong post-purchase strategy.
Get Your Competitive Growth Marketing Edge
What You Will Learn Today
- How to leverage the post-purchase experience to increase revenue and drive repeat customers.
- Why is the post-purchase experience so vital to driving drive brand loyalty.
- Get increased customer satisfaction with a branded ecommerce tracking page.
Links And Resources Mentioned
Connect With AfterShip
- Email: firstname.lastname@example.org
- Facebook: facebook.com/aftership
- Instagram: instagram.com/aftership
- Twitter: twitter.com/aftership
- YouTube: youtube.com/channel/UCOVLEaOPRT7Y9nC8_NfWD8w
- LinkedIn: linkedin.com/company/aftership
Tweetable Gold Nuggets
[click_to_tweet tweet=”Customers are almost desperate to engage post-purchase, so why waste the opportunity?” quote=”Customers are almost desperate to engage post-purchase, so why waste the opportunity?”]
[click_to_tweet tweet=”Progressive Shopify businesses are starting to realize that the post-purchase experience is part of the brand experience and is a significant driver of repeat business.” quote=”Progressive Shopify businesses are starting to realize that the post-purchase experience is part of the brand experience and is a significant driver of repeat business.”]
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