eCommerce Fastlane

How Shopify Stores Can Deliver Personalized Customer Support At Scale With The Right Technologies With GQ Fu of LTVplus

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Your Shopify Ecommerce Business Is On A Journey.  Today’s Shopify Podcast Will Help Accelerate DTC Growth And Scale.

Today’s episode is brought to you by Recharge, the leading subscriptions payments solution for Shopify stores. 

In today’s episode, my guest is GQ Fu, Co-Founder of LTVplus.

LTVplus provide world-class customer service outsourcing services for Shopify and Shopify Plus brands. Be it 24/7 customer service coverage, dedicated omnichannel customer service, or personalized failed payment recovery, they have highly-trained agents who are ready to support your Shopify store with tried-and-tested playbooks.

If you are struggling with customer service and have revenue lost to failed payments, today’s episode will offer the insights and solution you need.

Get Your Competitive Growth Marketing Edge

Our North Star is to inspire founders and marketers to accelerate growth through podcasts and strategic insights. Twice weekly, Steve Hutt and his expert guest discuss the latest marketing strategies and current tactics to accelerate growth and scale in 2022. You’ll learn how to improve efficiencies, profitably grow revenue, and build lifetime customer loyalty for your Shopify-powered brand. Today’s episode gets you one step closer to learning from those who are winning in e-commerce!

What You Will Learn Today

  • The pre-purchase and post-purchase trends for customer service in 2022.
  • How can customer service generate profit.
  • The benefits of providing 24/7 coverage for your Shopify brand in many languages.

Links And Resources Mentioned

Connect With AfterShip

Tweetable Gold Nuggets

Highly personalized customer service is key to providing great customer experiences.Click To Tweet
Customer service is no longer a cost center. It's a key channel for you to generate profit.Click To Tweet

Thank You For Listening

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We would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on Apple Podcasts. They’re extremely helpful when it comes to reaching our entrepreneurial audience. Steve Hutt reads each and every one personally!

Growth Mindset?

If you’re reading down here, we know the answer 😉

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Episode Sponsor

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Today’s episode is brought to you by Recharge, the leading subscriptions payments solution for Shopify stores.

Thousands of Shopify merchants use subscriptions powered by Recharge to grow their business and their communities by increasing average order value, reducing churn, and providing predictable recurring revenue.

Turn transactions into relationships and experience seamless subscription commerce with Recharge.

Check them out at rechargepayments.com

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eCommerce Fastlane | Shopify Podcast For DTC Brands | Growth Marketing Strategy For Entrepreneurs | Listen Notes