A Shopify Podcast To Grow Revenue And Loyalty
Welcome to eCommerce Fastlane, the podcast where we delve into the world of eCommerce and digital marketing to bring you the latest insights and strategies for success in the online retail space. In this episode, host Steve Hutt is joined by Erik Christiansen, CEO of Justuno, a leading conversion automation platform.
Steve and Erik discuss the challenges and opportunities facing digital marketers today, and they explore the power of leveraging consumer data, integrating technology platforms, and creating personalized customer experiences. Tune in as they share their expertise, offer valuable insights, and provide a special discount code for the audience.
It’s time to unlock the secrets to optimizing conversion rates and driving profitability in the fast-paced world of eCommerce.
This is Erik Christiansen’s Story…
Erik Christiansen, a highly experienced entrepreneur and co-founder of Justuno, has dedicated his career to crafting personalized experiences for customers through automation and workflows. Erik shares his knowledge of conversion optimization and how it can enhance the customer journey. With over 15 years in the industry, Erik’s expertise in eCommerce, customer segmentation, and visitor experiences have made him a sought-after expert for businesses looking to scale.
Here are 3 key takeaways from our conversation:
1️⃣ Importance of Conversion Optimization: Understanding consumer behavior and leveraging data is crucial in creating a positive website experience and maximizing ROI.
2️⃣ Integration and Personalization: Integrating tech platforms and using first-party data for multiple integrations, such as Facebook ads and Google suppression lists, is essential in personalizing the customer experience.
3️⃣ Democratizing Enterprise-Level Tools: Justuno is democratizing access to enterprise-level tools for small and emerging brands through Shopify integrations, making it more accessible and flexible based on business size and complexity.
Here are some of the topics we explore:
- What are the potential financial impacts for e-commerce businesses if they are not claiming refunds for late deliveries, as discussed in the episode?
- How does Buster Fetcher help automate the process of claiming refunds for late deliveries, and what benefits does this provide for Shopify brands?
- In what ways does Matt Lessard emphasize the importance of holding carriers accountable for late delivery instances, and how does this impact businesses and the carriers themselves?
- What specific insights and analysis reports does Buster Fetcher offer in terms of carrier selection, and how does this benefit e-commerce businesses?
- How does the “set-and-forget” aspect of connecting accounts for refunds or credits with Buster Fetcher provide a valuable hands-off solution for e-commerce businesses?
- What role does Buster Fetcher play in canceling unused shipping labels after 70 days, and how does this protect businesses from potential financial loss?
- How does the process of connecting accounts and automatic refunds offered by Buster Fetcher simplify and streamline the refund process for e-commerce businesses?
- What are the challenges and potential impact of the “cookie apocalypse” and AI on marketing, as discussed in the episode?
- How does Buster Fetcher’s service offering for logistics set the stage for potential future features, and how can businesses provide input and benefit from these new offerings?
- What potential opportunities and benefits does Buster Fetcher’s free audit and shipping profile diagnosis offer for businesses looking to optimize their shipping processes and potentially gain free money from their transactions?
Boosting Your Shopify Stores Growth, Revenue, Profits, and Lasting Customer Value
Each week, join Steve Hutt and his knowledgeable guest as they share valuable insights designed to motivate founders and marketers in growing their Shopify stores. Together, we’ll explore top-notch Shopify apps, marketing platforms, and vital growth tactics to enhance efficiency, boost profits, and strengthen customer loyalty. With every episode, you’ll get closer to learning from the pros currently thriving in DTC, ecommerce, and retail!
Links and Resources Mentioned
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Support Our Sponsor
Tidio is a customer success solution that helps small and medium-sized businesses grow their sales with live chat, chatbots, and ticketing.
They help Shopify merchants gain and retain more customers with personalized shopping experiences. The software offers over 35 chatbot templates so you can greet your customers and move them through your sales funnel with personalized recommendations, discounts, and offers based on user behavior and order history.
Tidio also takes the pressure off your support team. The software enables you to manage all your emails, social media channels, live chats, and support tickets with a single platform so that you can provide speedy answers to customer questions. In addition, Tidio enables you to automate up to 47% of frequently asked questions so your support agents can focus on important tickets.
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