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Hustle Alone Won’t Cut It: Adapting And Thriving In The Mid-Market With Nirav Sheth Of Anatta

A Shopify Podcast To Grow Revenue And Loyalty

In this episode of the Shopify Ecommerce Podcast, I chatted with Nirav Sheth, the Founder & CEO of Anatta.

Anatta is a strategic backbone for some of the largest direct-to-consumer stories in the industry, providing dedicated, retainer-based services that empower brands to achieve previously out-of-reach milestones. Nirav shares insights on how Anatta’s unique approach sets them apart from traditional agencies, emphasizing their focus on genuine growth and transparent relationships with their clients. Today, we discuss effective strategies for increasing revenue and standing out in the Shopify world.

This episode is made possible by Tidio. A top-rated customer success platform that helps small and medium businesses grow their sales through live chat, chatbots, and ticketing, Tidio is the go-to solution for over 300,000 companies worldwide!

This is Nirav Sheth story…

Nirav Sheth, the CEO and Founder of Anatta, is a prominent figure in the direct-to-consumer (D2C) industry. He has previously held the Chief Technology Officer (CTO) role during pivotal growth periods for well-known brands such as WeWork, Athletic Greens, and Rothy’s. Currently, Nirav offers his expertise as an advisor to aspiring entrepreneurs and established enterprise CEOs. Additionally, he is the creator of a leading eCommerce partner for rapidly expanding direct-to-consumer (DTC) labels like Dollar Shave Club, True Botanicals, and Brunt Workwear. Nirav’s enthusiasm lies in the process of building and nurturing businesses, and he looks forward to continuing this journey with Anatta. 

Here are 3 key takeaways from our conversation:

1️⃣ Shift from Hustle to Strategy: While hustle is important in the early stages of a startup, it’s not enough to sustain growth in the mid-market. Companies must invest in a strong team to tackle the bigger picture and adapt to the changing landscape.

2️⃣ Partnering for Genuine Growth: Anatta, a visionary company in the D2C space, stands out by being a true brand partner. Instead of working on an hourly basis, they provide dedicated, retainer-based relationships, strategic guidance, and tech expertise to help brands reach their goals.

3️⃣ Unlocking Revenue Potential: Companies should focus on optimization and usability best practices to increase revenue. By identifying and fixing any leaks in the customer journey, brands can convert existing customers and improve conversion rates significantly.

Here are some of the topics we explore:

  • How the D2C landscape differ between startups and mid-market companies?
  • How can companies adapt to these differences?
  • The importance of investing in a strong team when moving from the startup phase to the mid-market stage.
  • What role does a strong team play in the success of a company?
  • What sets Anata apart from other agency partners in the direct-to-consumer space?
  • How does their approach benefit their clients?
  • What are some best practices for optimizing a company’s website and user experience to increase conversion rates?
  • How can companies identify and fix leaky funnels?
  • How Anatta works with Shopify brands. Can you explain their retainer-based model and how they serve as an extension of their clients’ teams?
  • Sharing some success stories of brands Anatta has worked with to contribute to their growth and success.
  • How has the direct-to-consumer landscape evolved over the past few years?
  • What trends have emerged, and how have companies adapted to these changes?
  • What future trends are anticipated in the D2C space?
  • How can companies prepare for these changes and stay ahead of the competition?

Boosting Your Shopify Stores Growth, Revenue, Profits, and Lasting Customer Value

Each week, join Steve Hutt and his knowledgeable guest as they share valuable insights designed to motivate founders and marketers in growing their Shopify stores. Together, we’ll explore top-notch Shopify apps, marketing platforms, and vital growth tactics to enhance efficiency, boost profits, and strengthen customer loyalty. With every episode, you’ll get closer to learning from the pros currently thriving in DTC, ecommerce, and retail!

Links and Resources Mentioned

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Tidio is a customer success solution that helps small and medium-sized businesses grow their sales with live chat, chatbots, and ticketing. 

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