Podcast

52: Fight Amazon With Same, Next, And 2-Day Shipping And Take The Hassle Out Of Storing, Picking, Packing, And Shipping Your Products


My guest on today’s episode is Casey Armstrong, CMO from ShipBob, a technology-enabled third-party logistics company (3PL). The tech-enabled part of ShipBob is the technology that was developed to streamline shipping and fulfillment solutions for Shopify brands.

In addition to fulfillment services, such as warehousing, picking, packing, and shipping, ShipBob also provides software that integrates data from multiple sources to give you the complete visibility into the lifecycle of an order.

We’re going to dig into some important topics today about how to shift logistics from a cost-center to a revenue driver, by increasing your average order value, lifetime value, word of mouth, NPS score, and more.

If you’re not already considering how to compete against and differentiate from the Amazon, Walmart, Target and others, then this is a great episode for you…. Let’s jump in.

What You Will Learn Today…

  • How to turn your logistics from a cost center to a revenue driver.
  • How to unlock additional growth opportunities by focusing on the post-purchase experience.
  • Learn efficiencies and opportunities that ShipBob has discovered for Shopify merchants.
  • How to open up additional top-of-funnel opportunities by improving ROI via reductions in abandoned cart rates and increases in average order value.

Links And Resources Mentioned In This Episode

Tweetable Gold Nuggets

Free up your high-value time by outsourcing repetitive, time-intensive operations.Click To Tweet
Learn how ShipBob helps Shopify brands unlock additional growth opportunities by focusing on the post-purchase experience.Click To Tweet

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Episode Sponsor


This episode was brought to you by Omnisend, makers of sophisticated omnichannel marketing automation tools for sales-driven Shopify brands that have outgrown generic email marketing platforms. Engage your customers and boost your sales with dynamic emails, text messages, web push notifications, Facebook Messenger, and retargeting ads on Facebook and Google – all from one platform.

Try Omnisend for free for 14 days. Check them out at Omnisend.com and use the code “fastlane” when you signup to get an extra 50% off for the first 3 months.

About the author

Steve Hutt

I'm obsessed with entrepreneurship, commerce, and Shopify. If you have the desire to implement what's working today for direct-to-consumer brands on Shopify, I'm excited you're here! Get the Shopify help you need. This industry blog and podcast is my digital brain where my guests and I share cutting-edge marketing strategy, must-have Shopify apps, and marketing platforms that will help you build and scale lifetime customer loyalty. To do this, I'm part of the Merchant Success Team at Shopify Plus and host of the eCommerce Fastlane Podcast.