Security Considerations eCommerce Companies Can Do To Protect Their Logistics And Fulfillment Warehouses

Warehousing facilities experience an average of 0.2% inventory shrinkage. You need to consider security to improve this figure and minimize losses for your warehousing facility.

Ready to upgrade your security and prevent inventory shrinkage?

Keep reading to learn about the security considerations eCommerce companies can do to protect their logistics and fulfillment warehouses.

Install Cloud-Based Access Control And Video Surveillance

Cloud-based security offers more convenience for daily operations by presenting the opportunity for integration and requiring less space for server storage.

Access control and video security, such as bullet or dome cameras, are essential staples in your security strategy. You should use these solutions internally and externally to prevent intrusion and internal security breaches. 

Suppose you wish to improve security operations for your logistics and fulfillment warehouses. In that case, you need to consider your system's existing vulnerabilities and the technologies you could use to mitigate these vulnerabilities. 

One of the critical vulnerabilities in any access control system is the potential for an unauthorized user to steal a keycard or fob and use it to enter your building without triggering a security alert. Logistics and fulfillment warehouses can turn to cloud-based security technologies to prevent this from happening.

By investing in both cloud-based access control and video surveillance, your security team can integrate both technologies to prevent unauthorized entry with stolen credentials. In an on-premise system, access logs and video feed information are hosted on separate platforms, meaning the team would need to correlate data using timestamps to identify unauthorized access.

Integrating video surveillance and access control in a cloud-based system allows your security team to make access logs and video feed available on a single interface for identity verification. They can investigate and resolve security incidents more quickly, and there will be a more user-friendly security experience.

Integrating these two technologies allows your team to manage both security tools on a single platform and automate workflows based on both data sets for more comprehensive security operations – operating with all available data.

Ensure Cyber And Physical Security Teams Are Coordinated

Cyber and physical security become difficult to distinguish when you employ cloud-based technologies in your security strategy. 

It becomes imperative to reconsider your approach to cyber and physical security, acknowledging the blurred lines between these two areas. Here are some of the reasons why physical and cybersecurity need to be merged:

  • Your digital assets need protection from a physical and cyber standpoint – in addition to using firewalls and encryption to protect your digital assets, you need to use physical security to protect your server rooms and digital assets.
  • Your physical security data needs protection from a cyber standpoint. If you have physical security data and remote operation features hosted in the cloud, you must invest in cybersecurity to protect your physical security resources.

These reasons make it impractical and inefficient to consider your physical security as distinct from cybersecurity and vice versa. Consider merging your cyber and physical security teams to create a more comprehensive security strategy. 

By merging both teams, you can eliminate data silos between departments and ensure that all necessary information is readily available to both teams. Both teams will also have a clearer picture of the security events and tasks under their expertise. Additionally, the teams will be able to collaborate and communicate to enforce a practical cyber-physical approach to security.

Integrate Cybersecurity Policies Into Physical Security Hardware

Regarding your physical security strategy, cybersecurity policies can be highly relevant. Zero-trust doesn’t just protect your network. It can help you to strengthen your physical security strategy and reduce the potential impact of an internally-originating security breach.

In case you're unfamiliar with the policy, zero-trust is a cybersecurity policy in which users are granted role-based permissions to prevent internal security breaches. This way, if a user’s device or account is compromised, the hacker will only gain access to a limited amount of information. The user’s trustworthiness is not assumed simply on the merit that they can access the network – hence, zero trust.

When it comes to physical security, you can enforce zero trust by only permitting users to access the areas of the warehouse they need to perform their daily duties. This way, new hires, visitors, interviewees, and warehouse contractors cannot access areas containing sensitive assets, dangerous equipment, and sensitive data. The trustworthiness of every building user cannot be assumed simply on the merit that they have permission to enter the building.

Leverage Integrated Data To Automate Security Operations

When you have a cloud-based security system, it presents you with the opportunity to automate security operations using integrated data.

For instance, you can enhance your workflow management system with integrated data. In an on-premise system, your data is hosted on different platforms, making it challenging to create automated workflows, as you can access all data in multiple places.

When your data is unified, you can establish automated workflows based on security alert triggers. If there is a potential security risk, your system automatically assigns workflows to an on-site team member. The workflows will be based on your established incident response protocols.

By automating this process, you can ensure swift security response by minimizing the need for manual input and reducing time-consuming manual data entry tasks. Faster security response improves the likelihood of success.


Security is among the top concerns for fulfillment and logistics companies – inventory shrinkage can result in losses for your business. It can place the trust of your clients in jeopardy. By investing more time into security planning, you can reduce the likelihood of inventory shrinkage. Consider which technologies would best minimize vulnerabilities in your security strategy. If you are located in India, you might consider logistics companies in Mumbai.

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