Running an e-commerce business demands a seamless shipping process.
In fact, the vast majority of consumers say efficient, accurate shipping is one of the most desirable amenities that any online retailer can offer during the present day. If you’re selling online and using NetSuite as one of your platforms for order management, you already know how important shipping is for your bottom line.
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Why E-commerce Shipping is Crucial
E-commerce shipping is more than delivering products. It encompasses packaging, tracking, insurance, and handling returns. A well-structured shipping process can significantly boost sales and customer retention.
On the contrary, inefficient shipping can cost online retailers their sales and valuable customer relationships. According to a survey, over two-thirds of online shoppers have refrained from purchasing an item due to high shipping costs. Around 93% of online buyers are inclined to buy more when presented with free shipping options. This is why your online store needs to have a comprehensive strategy for shipping in place from the start.
The Power of NetSuite in E-commerce Shipping
NetSuite offers a seamless and integrated process to boost overall order fulfillment efficiency for its users. NetSuite streamlines shipping operations by connecting order management, inventory, and shipping processes in real-time. It allows online retailers to manage shipping carriers, rates, and service levels, enabling them to choose the most cost-effective and timely shipping options for their customers.
NetSuite's integration with major shipping carriers such as UPS, FedEx, and USPS facilitates automated shipping label creation, tracking, and order updates. Furthermore, it supports diverse, complex shipping models like dropshipping and multiple shipping locations to meet the needs of modern e-commerce businesses.
Building a Successful Shipping Strategy
Creating a successful shipping strategy is critical for e-commerce businesses. It involves setting your shipping rates, selecting your packaging, incorporating insurance and tracking, and being diligent about international shipping.
You can streamline your fulfillment process with the right tools. In this case, customizable NetSuite shipping software that supports multiple carriers is essential for any retailer looking to expedite their logistics.
Set your Shipping Rates
Options include offering free shipping, charging real-time carrier rates, implementing a flat rate, or providing local delivery.
Select your Packaging
Packaging is critical to your shipping strategy, influencing costs and brand image.
Incorporate Insurance and Tracking
Shipping insurance and tracking can provide you with worthwhile peace of mind.
Be Diligent About International Shipping
For international shipments, proper customs documentation is required.
Use Business Accounts
Setting up business accounts can be advantageous, offering benefits like discounts, improved expense tracking, and online tools for efficient shipping process management.
NetSuite Shipping Features You Shouldn't Miss
Here are six features that can significantly enhance your shipping experience with NetSuite:
- Fast Volume Fulfillment: Meet customers’ fast and reliable shipping demands by offering more immediate volume fulfillment.
- Custom Label Options: Create custom labels at high speeds to add a professional touch to packages and improve brand visibility.
- Built-in Shipping Discounts: Get built-in shipping discounts via Flat Rate Select, providing instant savings on popular USPS Priority Mail box sizes.
- Multicarrier Support: Choose from all major U.S. shipping carriers, including FedEx, UPS, and USPS, to offer flexibility in shipping options.
- Better Order Filtering & Tracking: NetSuite shipping software provides industry-best order filtering and sorting options, automatically creating customer profiles with comprehensive order data.
- NetSuite RMA (Customer Return Authorization): Returns are managed efficiently with ReadyReturns, a part of the ReadyCloud suite, allowing e-tailers to deliver a hassle-free returns experience.
The Edge of NetSuite in E-commerce
NetSuite offers cloud-based ERP services. It’s packed with helpful tools that help businesses manage key functions and processes such as accounting, inventory, orders, purchasing, customer support, and more. Moreover, it offers real-time functions, flexibility, global operations, a fully customizable dashboard and forms, a built-in email engine, two-way Microsoft Outlook integration, project management software, excellent material requirement planning (MRP) capability, and top-tier cloud security.
Your online store is only successful when it can compete with the rest. This means making sure that your products are priced competitively and attractive to consumers and shipped in a timely and accurate manner until they reach buyers’ doorsteps. Understanding how you can improve processes related to shipping with Netsuite can give your store the upper hand. Mastering the art of managing shipping on NetSuite can streamline operations, enhance customer satisfaction, and propel your online store toward massive success.