Retention

Supporting Our Partners During COVID-19

supporting-our-partners-during-covid-19

Together is better
The entire business has been shifting in order to understand the new directions our industry is heading in, and how best to meet ever-changing requirements. The Partner team is responding with a specialized action plan to meet the needs of our partners and their clients to provide them with ongoing success opportunities and ensure they are supported. We strongly believe that mutual commitment and solidarity are key to weathering this storm together.

Last week, we invited our global partner community to join us in a virtual town hall meeting to discuss the trends we’re observing in the eCommerce market, share data obtained from our own customer base, break down the results of our Partners survey, and provide updates on how we’re addressing the situation.

Here are the top takeaways from each of the sessions:
 
State of eCommerce
An overview of important shifts happening in the industry, presented by Tomer Tagrin, Co-Founder and CEO, Yotpo 

D2C …

This story continues at Yotpo
This article originally appeared in the Yotpo blog and has been published here with permission.

About the author

Steve Hutt

Steve has entrepreneurship in his DNA. In the early days of online commerce, he achieved Power Seller status at eBay, which then propelled him to become a founding partner of VisionPros.com, a contact lens, and eyewear retailer. After a successful exit from his startup, he embarked on his next journey into agency work in e-commerce and digital strategy.

Currently, Steve is part of the Merchant Success Team at Shopify Plus, where he is a Strategic Advisor helping brands continue to grow and scale with the Shopify Commerce Platform.

To maintain his competitive edge and life of learning mantra, Steve also hosts and produces a top-rated weekly podcast show, eCommerce Fastlane, where he interviews Shopify partners and subject matter experts who share the latest marketing strategy, platforms, and must-have apps, to help Shopify brands build and scale lifetime customer loyalty.