Operations

The Definitive Guide to eCommerce Shipping

Shipping is fundamental to the success of Shopify eCommerce businesses of all sizes, from single-channel stores to multi-store, multi-warehouse, international operations, and everywhere in between. Wherever your online retail business falls in that spectrum, shipping provides you with an important direct, physical connection to customers, making it foundational to creating a great experience.

We know you want to do it right, so we’ve created this shipping guide to help you understand and optimize all aspects of your shipping operations, including:

  • Shipping’s importance to your customers’ experiences: learn what today’s eCommerce customers expect, and the business case for optimizing your shipping processes to meet and exceed those expectations.
  • The shipping ecosystem: understand how shipping processes and solutions integrate with selling, accounting, and other processes—plus see examples of some common shipping process flows you can use as a baseline to evaluate your own shipping operations
  • The physical environment: consider how your picking, packing, and fulfillment processes and tools need to align with and support your selling and shipping platforms
  • Shipping service providers and technologies: examine the various software and service solutions you need in order to optimize your shipping operations, and get specific guidance on what capabilities to look for in each
  • Bring it all together: discover how shipping integrates with inventory management and customer management to holistically grow your business

Click here to download your free Definitive Guide today!

About the author

Steve Hutt

Steve has entrepreneurship in his DNA. In the early days of online commerce, he achieved Power Seller status at eBay, which then propelled him to become a founding partner of VisionPros.com, a contact lens, and eyewear retailer. After a successful exit from his startup, he embarked on his next journey into agency work in e-commerce and digital strategy.

Currently, Steve is part of the Merchant Success Team at Shopify Plus, where he is a Strategic Advisor helping brands continue to grow and scale with the Shopify Commerce Platform.

To maintain his competitive edge and life of learning mantra, Steve also hosts and produces a top-rated weekly podcast show, eCommerce Fastlane, where he interviews Shopify partners and subject matter experts who share the latest marketing strategy, platforms, and must-have apps, to help Shopify brands build and scale lifetime customer loyalty.