🚀 Case Study: Why Google PSI Score ≠ Actual Page Load Speed (2025 Update)
Originally published in 2018. Updated for 2025.
When it comes to site speed, the first tool many store owners and developers reach for is Google PageSpeed Insights (PSI). It’s quick, free, and backed by Google—so it must be the gold standard for measuring site performance, right?
Not quite.
In this updated case study, we’ll break down why PSI scores don’t always reflect your site’s real-world speed—and what tools and metrics you should be using instead in 2025.
📉 The Problem With Google PSI Scores
Google PSI delivers a score from 0–100 based on simulated performance tests using Lighthouse. But this score often causes confusion. You might have a fast-loading Shopify site—especially for actual users—yet still see a low PSI score.
Why? Because PSI:
- Simulates load conditions, often on mobile with throttling
- Focuses on technical benchmarks, not user-perceived speed
- Can fluctuate significantly with each test
- Doesn’t always reflect real-user experience (field data)
🔄 2025 Updates to Google PSI & Lighthouse
If you’re optimizing in 2025, it’s critical to understand what’s changed:
✅ Lighthouse 12.0 (May 2024)
- First Input Delay (FID) Replaced by Interaction to Next Paint (INP)
INP is now the Core Web Vital for responsiveness, measuring a broader range of interactions—not just the first one. - Progressive Web App (PWA) Audits Removed
PSI no longer reports on PWA metrics as of Lighthouse v12. - Scoring Algorithm Adjustments
The weight of metrics like Total Blocking Time (TBT) and Largest Contentful Paint (LCP) has increased, reflecting their growing importance in UX and SEO.
⚖️ PSI Scores vs. Real-World Performance
Let’s look at an example:
Before Optimization:
- Google PSI mobile score: 42
- Actual load time on WebPageTest: 2.3 seconds
- Shopify speed score: 52
After Optimization:
- PSI mobile score: 57
- Actual load time on WebPageTest: 1.2 seconds
- Shopify speed score: 84
Even though we nearly halved the load time, PSI barely moved.
Why? Because PSI’s lab-based scoring doesn’t capture the benefits seen by real users with fast connections and optimized caching.
🛠️ What Tools Should You Use in 2025?
Instead of chasing PSI perfection, focus on real-world performance:
- WebPageTest.org
Get granular insights into first-byte time, fully loaded time, and content paint timings. - Chrome User Experience Report (CrUX)
Check how real users experience your site with real data across devices and geographies. - Core Web Vitals Report in Search Console
See your INP, LCP, and CLS metrics directly from Google, based on field data. - Shopify Speed Score
Useful for benchmarking your store’s speed relative to similar stores on Shopify.
🚫 Skip the AMP Bandwagon
Previous iterations of this post recommended AMP to boost PSI scores. But times have changed.
AMP is no longer a ranking factor in Google Search, and its usage has declined significantly. Instead of building AMP versions of your site, focus on:
- Optimizing your main site for speed and usability
- Improving Core Web Vitals across all templates
- Using modern JavaScript practices (like lazy loading and deferred scripts)
🔍 Understand Lab vs. Field Data
Lab Data = Simulated tests (like PSI and Lighthouse), useful for debugging
Field Data = Real-user metrics (like CrUX), used by Google for rankings
Relying solely on lab data gives you a partial picture. For SEO and UX improvements that actually move the needle, use a combination of both.
💡 Pro Optimization Tips for 2025
- Prioritize INP + LCP + CLS – These are the Core Web Vitals that impact your rankings.
- Eliminate unused JS and CSS – Reduces blocking time and improves INP.
- Defer non-critical scripts – Helps your site load faster visually.
- Use modern image formats (WebP/AVIF) – Smaller files = faster LCP.
- Implement lazy loading – Load only what’s needed, when it’s needed.
🧠 Final Thoughts
Google PSI is a helpful tool—but it’s not the final word on performance. If you’re serious about speed (and conversion), optimize for real people, not just synthetic scores.
Focus on what matters:
- Real load time
- Core Web Vitals
- User experience across devices
And remember: a “bad” PSI score doesn’t mean a slow site—just that you’re looking at one piece of the performance puzzle.
💬 Need Help Optimizing Your Shopify Store?
We specialize in speed optimization for Shopify stores. If you’re seeing low PSI scores but know your store is snappy, let’s talk.
About the Author: Kenneth Wilcha
Some of our posts contain affiliate links, meaning Speed Boostr could receive a commission if you sign up through these links. We only recommend apps and services we believe in. Please read our affiliate discaimer for more information.