At Happy Returns, we’re committed to revolutionizing the retail landscape by enhancing the return experience for shoppers and retailers alike.
Our current strategic focus is on meeting the comprehensive needs of enterprise merchants, ensuring we provide robust, scalable solutions across the industry. As a portal-agnostic platform, this focus gives us the flexibility to collaborate with various partners to offer seamless return solutions. With that in mind, we are excited to announce Loop as our preferred portal partner for brands on Shopify.
Seamless integration with Happy Returns
Our alliance with Loop has strengthened significantly over the past couple of years. Loop’s deep integration with Shopify makes it an ideal partner for us, especially as we aim to simplify the return process for those retailers. This synergy has enabled a smooth, hassle-free Return Bar® service for retailers like Rothy’s, Allbirds, Princess Polly, and Figs.
Loop’s returns engine is backed by data from tens of millions of returns and a team committed to optimizing return operations to protect retailers’ bottom lines. With over seven years of innovation in post-purchase software, Loop is focused on the critical and growing problems that merchants face in this space. Their platform is known for its ease of use, its customizable rules engine, and its ability to help merchants retain revenue and drive repeat purchases.
As part of UPS, we’re focused on serving the largest enterprise merchants. We’ve always been multi-platform and want to offer retailers the greatest choice in how they manage their returns. While we’ve collaborated with a network of partners to serve the Shopify ecosystem, Loop has proven to be an exceptional partner throughout our long-standing relationship. Therefore, we are pleased to recommend Loop as our preferred portal partner for Shopify, said David Sobie, CEO of Happy Returns. Our partnership with Loop exemplifies how we adapt and enhance the retail experience across different scales of business, thanks to a seamless integration between our two solutions.
The bottom line
Happy Returns is dedicated to offering flexibility and choice, delivering solutions that exceed the expectations of today’s retailers and shoppers, whether they operate on a small scale or within large enterprise frameworks. Our ongoing partnerships, including with Loop, reinforce this commitment.
Jonathan Poma, CEO of Loop, added, “We are thrilled to deepen our relationship with Happy Returns. This partnership allows our merchants to access nearly 10,000 convenient drop-off locations, catering to the growing preference for box-free and label-free returns, which now represent the favored method for nearly 80% of our users. We look forward to the continued positive impact this will have on our merchants’ profitability and their customers’ returns experiences.”
To all our retail customers, old and new, we’re excited to see how this partnership will continue to elevate your operations and deliver exceptional shopper experiences.
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