This is not your average ecommerce webinar.
We’re seeing the growth of online retail right now, and so we’ve partnered with Gorgias to educate our customers about how they can harness the power of conversation commerce to grow their business and keep their customers engaged.
Diff and Gorgias are together bringing an intimate, virtual workshop on Conversational Commerce for ecommerce leaders. It’s a hands-on workshop for brands who want to get an unfair advantage over the competition and shorten the distance to purchase with their customers through personalized, 1:1 interactions.
Retailers who attend this virtual workshop will have the opportunity to learn how brands such as Steve Madden, MVMT, Timbuk2 and PolySleep are using Conversational Commerce to consistently drive cross-sell and upsell opportunities across their channels every day. And, diff’s very own Chief Experience Officer, Matt Humphreys, will be sharing his expertise drawing on nearly 20 years experience working in the digital space, consulting on a variety of topics including Digital Transformation, D2C Commerce, Conversion Rate Optimization, User Experience and Usability.
Here’s what you will learn and create:
- How to define and express your Brand Voice
- How to use Chat, SMS & Social Media comments to convert consumers
- How to create your own high-converting chat campaigns
Here’s the schedule:
- 15 minute presentation
- 20 minute panel
- 20 minute workshop session
Space is going to be limited because this is more of a workshop where we’re engaging with all participants, rather than a traditional webinar. There will also be a Live Q&A period in case you have any questions. The best part? Gorgias is sending a complimentary lunch to everyone who attends!
Drop your email, address, and mobile number in the registration so that Gorgias can coordinate your lunch, and please also register any colleagues who plan to attend.
If you have any questions, or know of a brand who might be interested in joining the webinar, please email [email protected].
Register to join the workshop right here.
Gorgias is an all-in-one customer support platform built for eCommerce. Deliver an outstanding customer experience and turn your support into a profit center with Gorgias, the only helpdesk designed for online stores.
Diff is a full-service ecommerce agency that provides brands and retailers with end-to-end solutions to accelerate their growth. As one of the world’s top Shopify Plus Partners, diff creates best-in-class, award winning brand experiences, and robust ecommerce operations strategies.
This article originally appeared in the Diff Agency blog and has been published here with permission.