Your Business Is A Journey. Invest In Yourself Today.
Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.
In today’s episode, my guest is David Sobie the Co-Founder & CEO of Happy Returns. They are a returns software solution paired with an innovative and market-leading reverse logistics process.
They are successfully tackling the painful challenge of returning products purchased online. Its mission is to make returns beautiful for shoppers, retailers and the planet.
This is a great conversation with tons of learnings about how other Shopify brands are building loyalty through convenience. Listen through to the end to get access to an exclusive listener-only bonus too!
What You Will Learn Today
- How to retain revenue, reduce costs, increase loyalty, and enhance sustainability.
- A nationwide network of 2,600+ Return Bar locations serving 288 metros across every state in the continental US.
- Dramatically lower reverse logistics costs with bulk shipping and efficient processing at bicoastal hubs.
- Enhance sustainability by replacing cardboard boxes with reusable containers and shipping in bulk saves trees and fuel
Links And Resources Mentioned
- Happy Returns – 60-Days Free Access To Return Portal Software – Mention eCommerce Fastlane
- Happy Returns Shopify App
Tweetable Gold NuggetsThree in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns experience with a retailer.Click To Tweet Your shoppers bring items to our nationwide Return Bars, where they're stored in reusable containers. We pick them up and take them to their next destination.Click To Tweet
Thank You For Listening
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Episode Sponsor: OMNISEND
Today’s episode is brought to you by Omnisend, the leading Shopify automation platform to drive sales on autopilot.
With more than 3,000 5-star reviews on Shopify Appstore, Omnisend is a top email & SMS marketing automation platform that helps nimble ecommerce teams drive more revenue without increasing their workload.
Full Shopify integration, pre-built automation workflows, intuitive segmentation, and no-code editing make it easy to get up & running without diving into the gritty details – unless you want to.
More than 50,000 ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly-relevant emails & texts.