Your Business Is A Journey. Invest In Yourself Today.
Inspiring and educating Shopify-powered brands to navigate and accelerate growth through podcasts and strategic insights. We discuss the latest cutting-edge marketing strategies, evergreen tactics and share a roadmap for you to improve efficiencies, profitably grow revenue and build lifetime customer loyalty. Rise to the next level by implementing a new idea, strategy, Shopify app, or marketing platform that's being shared today!
In today’s episode, my guest is Laura Behrens Wu Co-Founder and CEO of Shippo. They are a shipping platform designed for modern Shopify brands who want to improve efficiencies while delighting their customers.
Shippo helps more than 100,000 businesses get real-time shipping rates, print labels, automate international paperwork, track packages, facilitate returns and so much more. They are a multi-carrier platform that provides access to over 60 carriers and helps Shopify brands navigate the complexities of shipping so that they can achieve their highest potential.
This is a great conversation about online shoppers and their shipping expectations vs the unfortunate reality of most brands. You’ll learn how to unlock your unique shipping and fulfillment superpower and win the hearts of your customers.
What You Will Learn Today
- Why shipping is such a challenge for digitally native brands.
- The frustrations that Shopify businesses facing today when it comes to shipping.
- Should a Shopify brand care about shipping and the customer experience around fulfillment.
- What is a multi-carrier approach to shipping and why you should implement it.
- The long-term benefits of giving your customers constant and detailed updates on their tracking information.
Links And Resources Mentioned
- Shippo Shopify App
- Shippo Success Stories
- Shippo Plays Nice With Your Existing Tech Stack
- E-commerce Shipping Benchmarks Report – Great Read!
Tweetable Gold Nuggets
[click_to_tweet tweet=”Shopify businesses struggle to operate efficiently with opaque and outdated shipping processes, which are at odds with consumer expectations of speed and ease.” quote=”Shopify businesses struggle to operate efficiently with opaque and outdated shipping processes, which are at odds with consumer expectations of speed and ease.”]
[click_to_tweet tweet=”Is shipping a key differentiator and a value add for your brand? Are you using packaging to delight customers? Choosing a carrier service level that will ensure the package arrives on time? Are you making returns easy for your customers? ” quote=”Is shipping a key differentiator and a value add for your brand? Are you using packaging to delight customers? Choosing a carrier service level that will ensure the package arrives on time? Are you making returns easy for your customers? “]
Thank You For Listening
I really appreciate your choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.
I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on Apple Podcasts. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally! Thank you kindly.
If you’re reading down here, I know the answer 😉
Widget not in any sidebars
Episode Sponsor: Frontend
Today's episode is brought to you by Frontend by Shogun, the next-generation eCommerce Experience Platform for modern Shopify brands.
If you're tuned into the ecommerce space, you've no doubt heard about “going headless”, or building a “headless commerce storefront.” And if you’ve gone as far as exploring headless solutions, you know there’s an incredible amount of info to wade through and to consider when making a storefront pivot. You may have heard that headless commerce means a move from “commerce-led” to a “content-led solution”. Or maybe you’ve heard it represents a lean toward an ‘API-first’ approach.
The great thing about headless commerce is it can get your Shopify store to load incredibly fast, eliminate the compromises when it comes to your brand's look and feel. You get full frontend control and flexibility which will help you convert more of your website visitors. Amazing brands like Groove Life, Nomad, OneBlade, and so many more, have taken their storefronts headless using the Shogun Frontend platform.
You can increase your conversion rate with a less than 1-second page load and empower your ecommerce team to manage content more efficiently with Shogun Frontend, the next-generation eCommerce Experience Platform (eXP).
Request a demo this week and see what Frontend can do for your Shopify brand. Check them out at getshogun.com/frontend