No matter how carefully you take care of your ecommerce business, unfortunately, no one is immune from the situation when the goods do not arrive to the client on time. There can be many reasons: the supplier failed, delivery was delayed by the...
Customer Support
The key to your business is happy customers. Happy customers, from your perspective, are gained by giving them an experience they enjoy and...
Are you looking for a way to improve your ecommerce customer experience (EX)? Chatbots can be the key. Whether providing personalized product...
Ecommerce is the perfect way for businesses to start growing, but when scale starts coming in, it needs CRM to start flourishing. As McKinsey...
The Internet of Things (IoT) is a network of physical objects embedded with sensors and software. The IoT is composed of technologies that connect...
Given WhatsApp’s immense user base and expanding commerce capabilities, it can be used as an effective communication channel to drive more sales in...